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SPS-10999 Modification of Cell Call System at HMP Edinburgh

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Summary

Machine-generated summary

The Scottish Prison Service awarded a contract to Secureshield Ltd for modifying the in-cell call system at HMP Edinburgh. The work integrates four independent systems serving Ingliston House, Hermiston House, Glenesk House, Ratho House and the SRU into a single point of control in the Gate Server Room, viewed on one monitor. It covers replacement and upgrade of hardware and software, retention of call logging, analytics and reporting, and a phased implementation keeping prisoner communication running, with Ratho House fully operational by the end of each working shift. The contract was awarded on 2026-01-06 for EUR 59,482.16.

Description

HMP Edinburgh currently operates four independent in-cell call systems serving prisoner accommodation in Ingliston House, Hermiston House, Glenesk House, Ratho House and SRU. These systems enable prisoners to communicate directly with staff in an at designated control desks for routine requests, emergencies and operational requirements. The purpose of this contract is to: - have all systems integrated to a single point of control which would be located within the Gate Server Room and viewed on a single monitor; - Replace and upgrade all relevant hardware and software components to ensure system is fully supported to have a reliable, future proofed system fit for purpose; - Retain the ability to retrieve data from the In-Cell Call System collating comprehensive call logging, analytics, and reporting capabilities; - Maintain prisoner communication capabilities throughout implementation with minimal disruption. Carry out a phased implementation with seamless service transition for Ingliston House, Hermiston House, Glenesk House and SRU. Ratho House shall have a fully operational cell call by the end of each working shift. (SC Ref:826239)

Official source

Source: Public Contracts Scotland

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Last verified against Public Contracts Scotland 3 days ago

Documents on Public Contracts Scotland (English)

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