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Social Landlord Tenant Advice Service for Great Yarmouth Borough Council

Original Social Landlord Tenant Advice Service for Great Yarmouth Borough Council.

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  1. Published
  2. Awarded pending

Summary

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Great Yarmouth Borough Council has awarded a contract for a money and debt advice service for its housing tenants and residents. The supplier will review and support initial benefit and debt assessments, help tenants through the claims process, and provide supportive debt management that triages and prioritises debt advice, helps maintain rent payments and reduces arrears. The aim is early and timely intervention, encouraging a payment ethos and preventing escalation and evictions. The provider must have its own premises, data system and accessible meeting place. The contract has been awarded to Norfolk Citizens Advice for a duration of two years, starting on 1 September 2026.

Description

The Social Landlord Service within GYBC is seeking a provider to deliver a money and debt advice service for their housing tenants/residents for two years from 1st September 2026. This includes reviewing and support with initial benefit and debt assessments for potential entitlement, supporting tenants through the claims process, and where the residents need support. The focus of the service is to be a supportive debt management service to triage, prioritise debt advice, and assist with maintaining rent payments for reducing arrears. Early and timely support and interventions, encouraging payment ethos and mitigating arrears are crucial to preventing escalation and evictions. The provider will have its own premises, data system and accessible meeting place. Further details are included in Section C: Specification

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 week ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

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