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Aperlena

Unified communications service for the City Council

Original Servei de comunicacions unificades de l'Ajuntament

Open Contract notice 11 days left
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Deadline 1 Oct. If it moves, an email when the register sees it. A correction: the same email. Log in

  1. Published
  2. Today
  3. Deadline open for 15 days
  4. Awarded pending

Summary

Machine-generated summary

The City Council is procuring a full maintenance, technical support and technology evolution service for its voice communications platform. The infrastructure is hosted on-premise at municipal facilities. The scope includes corrective maintenance (repair or replacement of OXE hardware and software components), scheduled preventive maintenance reviews to ensure system stability and minimise outages, evolutionary maintenance covering licence management, security patches and new releases for both the physical platform and the ALE Rainbow hybrid collaboration solution, specialised technical support for configuring and optimising the municipal voice network, and the occasional supply of IP telephone terminals for replacement or user expansion.

Description

Servei de manteniment integral, suport tècnic i evolució tecnològica de la plataforma de comunicacions de veu de l'Ajuntament. Com que es tracta d'una infraestructura allotjada físicament a les instal·lacions municipals (altrament dit on-premise), el servei inclou: - Manteniment correctiu: resolució d'incidències de maquinari/equipament (reparació o substitució de components de l'OXE) i programari - Manteniment preventiu: revisions periòdiques programades per assegurar l'estabilitat del sistema i minimitzar riscos de caiguda de servei - Manteniment evolutiu: gestió i actualització de llicenciament, pegats de seguretat i noves versions (releases) tant de la plataforma física com de la solució híbrida de col·laboració (ALE Rainbow) - Suport tècnic especialitzat: assistència tècnica directa per a la configuració i optimització de la xarxa de veu municipal - Subministrament de terminals: adquisició puntual de terminals telefònics IP per reposició o ampliació d'usuaris

Official source

Source: PSCP - Plataforma de Serveis de Contractacio Publica de Catalunya

Always verify details on the official notice.

Last verified against PSCP - Plataforma de Serveis de Contractacio Publica de Catalunya 1 day ago

More from this buyer

Full buyer profile

10 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Ambitec Servicios Ambientales SAU 1 €2.6M Jun 2026
ASCENDUM MAQUINARIA, S.A.U. 1 €18,262 Sep 2026
VIVA AQUASERVICE, SPAIN SA 1 €14,726 Sep 2026

Based on 3 awards with a linked company profile over the last 5 years.

What this buyer has paid before

Based on 3 comparable contracts this buyer awarded in this sector over the last 4 years.

€16,494
Lower quartile
€18,262
Median award
€1.3M
Upper quartile

This tender is estimated 730.2% above that median

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Similar tenders

Market context

Avg. open tender · Repair & maintenance services
€8,791,018
6,399 open across Europe right now 98% below sector average
Buyer track record on Aperlena
39 notices tracked · 19 awarded
€4,036,275 in awarded contracts

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