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Provision of IT Managed Service

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Summary

Machine-generated summary

A contracting authority is procuring a comprehensive IT managed service covering 24/7 helpdesk support, proactive monitoring and maintenance of networks, servers and end-user devices, cybersecurity management including threat detection and response, cloud services management, software and hardware asset management, IT consultancy and strategic planning, backup, disaster recovery and business continuity planning, plus regular reporting and performance reviews. The expected initial contract value is GBP 1,875,000.00 excluding VAT, not including possible extension periods. The procurement will follow applicable PA23 regulations. No place of performance, submission deadline or further bidder qualification details are stated in the notice, so interested providers should consult the full tender documents.

Description

The contracting authority is seeking to engage a qualified service provider to deliver comprehensive IT management, support, and consultancy across its operations. Scope of Services Will include, but is not limited to: • 24/7 IT helpdesk support • Proactive monitoring and maintenance of networks, servers, and end-user devices • Cybersecurity management, including threat detection and response • Cloud services management and optimisation • Software and hardware asset management • IT consultancy and strategic planning • Backup, Disaster recovery and business continuity planning • Regular reporting and performance reviews Procurement Process The procurement will be conducted in accordance with applicable PA23 regulations. This contract will carry an expected initial value of £1,875,000.00 (exc VAT), not including extension periods that may be applied.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 month ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

More from this buyer

Full buyer profile

This buyer has no award history in this sector yet. Usual winners, IT services - United Kingdom

Company Wins Total awarded Last win
COMPUTACENTER (UK) LIMITED 41 €8.3M Sep 2026
Computacenter 40 €11.8M Sep 2026
SOFTCAT PLC 34 €79.9M Sep 2026
Insight Direct (UK) Ltd 20 €3.7M Aug 2026
PHOENIX SOFTWARE LIMITED 19 €52.9M Sep 2026

Based on 954 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · IT services
€26,667,936
6,006 open across Europe right now 92% below sector average
Buyer track record on Aperlena
3 notices tracked · 1 awarded

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