Procurement of contact center solution for Unified Client Support

Project: P148537 - Modernization of Government Services in the Republic of Moldova Reference: MD-EGA-304698-GO-RFQ Procurement method: Request for Quotations Financing: World Bank Contract Award Project: P148537-Modernization of Government Services in the Republic of Moldova Loan/Credit/TF Info: IDA-61260 Bid/Contract Reference No: MD-EGA-304698-GO-RFQ Procurement Method: RFQ-Request for Quotations Scope of Contract: Procurement of Contact Center Solution for Government Client Support Service (GCSS) based on Private Branch Exchange (PBX) Systems Notice Version No: 0 Date Notification of Award Issued (YYYY/MM/DD) 2023/09/07 Duration of Contract 120 Day(s) Awarded Bidder(s): ORANGE MOLDOVA (193668) MD-2004, 75 Alba Iulia str. Country: Moldova Bid Price at Opening MDL 1771816.99 Evaluated Bid Price MDL 1771816.99 Signed Contract price EUR 87307.00 Rejected Bidder(s): S&T MOLD (652343) Chisinau city, 8, Calea Iesilor str., MD-2069, Republic of Moldova Country: Moldova Bid Price at Opening MDL Evaluated Bid Price MDL Reason for Rejection Non-compliance ICS SOFTLINE INTERNATIONAL SRL (398727) Country: Moldova Bid Price at Opening MDL Evaluated Bid Price MDL Reason for Rejection Non-compliance