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PRO005158-Services-Contract-System Integrator: Billing and CRM

Original PRO005158-Services-Contract-System Integrator : Billing and CRM

Open Contract notice 85 days left
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Deadline 18 Dec. If it moves, an email when the register sees it. A correction: the same email. Your plan: decide by 4 Dec, questions by 4 Dec, draft by 11 Dec. Log in

  1. Published
  2. Today
  3. Deadline open for 86 days
  4. Awarded pending

Summary

Machine-generated summary

United Utilities is seeking a system integrator to support implementation of its target end state for billing and CRM. The appointed supplier will deliver end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability in a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and modernisation of business processes through the adoption of leading industry practices.

Description

System Integrator (SI) to support the implementation of the target end state for United Utilities. The appointed supplier will be responsible for delivering end-to-end systems integration services, including solution design, configuration, integration, data migration, testing, deployment, transition to the future-state operating model, hypercare, and ongoing support and maintenance. As a critical capability within a regulated utility environment, the target end state must support accurate billing, revenue assurance, regulatory compliance, operational efficiency, an enhanced customer experience, and the modernisation of business processes through the adoption of leading industry practices.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 9 hours ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

View the official notice

More from this buyer

Full buyer profile

7 open tenders right now

This buyer has no award history in this sector yet. Usual winners, IT services - United Kingdom

Company Wins Total awarded Last win
COMPUTACENTER (UK) LIMITED 41 €8.3M Sep 2026
Computacenter 40 €11.8M Sep 2026
SOFTCAT PLC 36 €80.1M Sep 2026
PHOENIX SOFTWARE LIMITED 21 €53.0M Sep 2026
Insight Direct (UK) Ltd 20 €3.7M Aug 2026

Based on 998 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · IT services
€26,189,684
5,351 open across Europe right now 55% below sector average
Buyer track record on Aperlena
23 notices tracked · 5 awarded

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85 days left

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