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TED - Tenders Electronic Daily (Publications Office of the EU) verified 5 hours ago Contract notice

Portugal - Software maintenance and repair services - Acquisition of evolution, maintenance and support services for the DGRM document management system Smartdocs

Original Portugal - Serviços de manutenção e reparação de software - Aquisição de serviços de evolução, manut suporte sistema gestão documental DGRM - Smartdocs

Open Portugal Grande Lisboa IT services

Buyer Direção-Geral de Recursos Naturais, Segurança e Serviços Marítimos

30 days left

Key facts

Closes
23:59 (UTC)
Estimated value
€416,100
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 32 days
  4. Awarded pending

Bidding window

32 days from publication to deadline

Usual length

Notices of this kind (Portugal, open procedure, above the EU threshold) give a median of 29 days, half of them between 27 and 31 days, based on 11,037 notices of the last two years.

This buyer usually gives 28 days (median of its last 40 calls for tender).

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Summary

Machine-generated summary

This procurement covers services for the evolution, maintenance and support of the DGRM document management system, Smartdocs. The tender is divided into two lots: Lot 1 covers software maintenance and repair services, and Lot 2 covers data network management and support services. The contracting body is DGRM, Portugal's Directorate-General for Natural Resources, Safety and Maritime Services.

Description

Aquisição de serviços de evolução, manut suporte sistema gestão documental DGRM - Smartdocs Lote 1 - Serviços Manutenção e reparação de software; Lote 2 - Serviços de gestão de redes de dados e de apoio

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €416,100.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    30 days left, 20 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €10,000 and €55,370.

  6. Your call:

    Do we know this buyer?

    The buyer has 139 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Portuguese.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 5 hours ago

Expected award price

likely award for this notice, from its published estimate of €416,100
€266,304 to €416,100

Comparable awards in this country and sector came in at a median of 88% of their published estimate, half of them between 64% and 100%, based on 259 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 2,000 awards for IT services in Portugal.

This notice
€416,100
Median award
€19,698
Middle half of past awards
€10,000 to €55,370

The estimate is larger than three in four past awards.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Direção-Geral de Recursos Naturais, Segurança e Serviços Marítimos

Portugal

notices in the register
139
awards
16
awarded in total
€16.4M

Who wins its contracts

Many suppliers
different companies won its awards
14
of the awards went to the three most frequent winners
31%
of its calls state an estimated value
100%

Based on 16 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

This buyer has no award history in this sector yet. Usual winners, IT services - Portugal

Company Wins Total awarded Last win
TIMESTAMP - SISTEMAS DE INFORMAÇÃO S.A. 42 €26.2M Sep 2026
AIRC - Associação de Informática da Região Centro 40 €795,325 Sep 2026
MEO - Serviços de Comunicações e Multimédia, S.A. 34 €9.4M Oct 2026
Capgemini Portugal, S.A. 24 €10.9M Sep 2026
Claranet II Solutions, S.A. 24 €5.0M Sep 2026

Based on 2880 awards with a linked company profile over the last 2 years.

2 open tenders right now

Market context

Larger than 38% of the open notices in IT services across Europe.

open now in IT services
7,276
median open notice
€871,525

Who wins in this market

Many suppliers

Portugal · IT services

different companies won awards here
1,336
of the awards went to the three most frequent winners
4%
buyers awarded contracts here
917

Based on 2,880 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
5.0
of those lots received a single tender
27%
of the awards went to companies based in another country
2%
of the tenders came from another country
5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Similar tenders

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DOI023512CPS

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est. value

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OA142615CPS

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Awarded before

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30 days left

Open notice

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