Poland - Customer Service Centre - Operation of the PKP Intercity S.A. helpline

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PKP Intercity S.A. is procuring a service to operate its customer service helpline. The detailed manner and conditions for executing the order are specified in Annexes 1 and 2 to the Procurement Specification (SWZ). The procurement documents are published on the purchasing platform at https://pkpintercity.eb2b.com.pl. Small businesses capable of providing professional telephone customer support can review the full requirements and submit their bids through the mentioned electronic platform.

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Description

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13 open tenders right now

• Railway rolling stock repair and maintenance services - Three periodic repair campaigns at maintenance level 4 for 14 ED74 electric multiple units 1 Oct 2026 · 3 days left
• Data services - Supply, implementation, maintenance and development of cash registers 5 Oct 2026 · 7 days left
• Insurance services - Provision of insurance services for PKP Intercity S.A. in the scope of public liability insurance for its business activities 6 Oct 2026 · 8 days left

Recent awards

• Brake friction pads - Supply of friction linings for railway rolling stock

  awarded to Knorr-Bremse Polska sp. z o.o.; MMR GROUP sp. z o.o.; Maciej Winiarski Solutions €1,493,461

• Usługi reklamowe i marketingowe - Świadczenie usługi marketingowej polegającej na promocji przewozów międzynarodowych w ramach programu „Bilet Przyjaźni Polsko- Niemieckiej”, propagującego podróże koleją po Europie

  awarded to Eurail B.V. €608,457

• Repair and maintenance services for measuring equipment - Comprehensive service and maintenance of measurement and settlement systems and re-verification of meters

  awarded to Sesto sp. z o.o. €2,684,487

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Market context

Avg. open tender · Business services

€23,470,841

5,948 open across Europe right now

Buyer track record on Aperlena

168 notices tracked · 45 awarded

€168,172,878 in awarded contracts