Provision of telephone and digital citizen support services via line 1595

The City of Athens is procuring services for telephone and electronic support of citizens. The contract covers operating the telephone help line 1595 and managing digital communication through online applications connected with the municipality. The goal is to provide the public with an accessible contact channel for information and assistance. Services will be delivered by the selected contractor on behalf of the City of Athens. This notice seeks providers capable of offering professional contact center and digital communication services for the local administration.

Description

10 open tenders right now

• Study and planning of works, supervision of works and control of systems operation 28 Sep 2026 · 1 day left
• Provision of Technical Support and Maintenance Services for Security Systems 28 Sep 2026 · 1 day left
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Recent awards

• Παροχή Υπηρεσιών Τηλεφωνικής Εξυπηρέτησης των πολιτών μέσω της γραμμής 1595

  awarded to CALL CENTER ΕΛΛΑΣ ΑΝΩΝΥΜΗ ΕΜΠΟΡΙΚΗ ΕΤΑΙΡΕΙΑ ΕΠΙΚΟΙΝΩΝΙΑΣ €28,842

• ΑΠΟΦΑΣΗ ΑΝΑΘΕΣΗΣ ΠΑΡΟΧΗΣ ΔΙΟΙΚΗΤΙΚΗΣ & ΓΡΑΜΜΑΤΕΙΑΚΗΣ ΥΠΟΣΤΗΡΙΞΗΣ ΓΙΑ ΤΗ ΛΕΙΤΟΥΡΓΙΑ ΤΩΝ ΔΗΜ. ΚΟΙΝΟΤ.

  awarded to ΧΡΙΣΤΟΥΛΑ ΕΛΛΗ ΤΟΥ ΣΤΥΛΙΑΝΟΥ €18,000

• ΑΠΟΦΑΣΗ ΑΝΑΘΕΣΗΣ ΣΥΜΒΟΥΛΕΥΤΙΚΩΝ ΥΠΗΡΕΣΙΩΝ ΓΙΑ ΤΗΝ ΑΝΑΔΙΟΡΓΑΝΩΣΗ & ΨΗΦΙΑΚΗ ΑΝΑΒΑΘΜΙΣΗ ΤΩΝ ΚΕΠ

  awarded to ΜΟΥΡΟΥΣΙΑΣ ΑΘΑΝΑΣΙΟΣ €25,200

Market context

Buyer track record on Aperlena

179 notices tracked · 49 awarded

€842,997 in awarded contracts