On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems and Vehicle Compute Capability) Franchising and Wider Transport Ticketing and Payment Consultancy Services

Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. The Goods and Services will be supplied via Award Without Competition and by Competitive Selection Process. Lot 1 of this Framework is seeking the provision of On Vehicle Digital Technology (AVL, CCTV, APC, TLP, Comms, On Bus Destination, AVA, Bridge Strike Systems & Vehicle Compute Capability). Lot 1 - has 9 parts: Lot 1 - Part 1 - Automated Vehicle Location (AVL) Solution Provision of an integrated Automated Vehicle Location solution capable of accurately determining and communicating vehicle location in real time. The solution shall support route, journey and stop association, estimated arrival/departure information and integration with other onboard and back-office systems. Requirements include resilient positioning, industry-standard data interfaces, remote configuration, monitoring, diagnostics, reporting, security and ongoing support throughout the solution lifecycle. Lot 1 - Part 2 - Closed Circuit Television (CCTV) Solution Provision of a comprehensive onboard CCTV solution providing appropriate internal and external vehicle coverage for passenger safety, operational management and incident investigation. The solution shall support continuous high-quality recording, secure storage and retrieval, authorised access and evidential integrity. Requirements include integration with other onboard systems, equipment health monitoring, remote diagnostics, secure communications, configurable camera arrangements and enhanced analytics where required. Lot 1 - Part 3 - Automatic Passenger Counting (APC) Solution Provision of an Automatic Passenger Counting solution capable of accurately recording passenger boarding and alighting and determining vehicle occupancy without driver intervention. The solution shall provide reliable passenger-count data for operational, planning and passenger-information purposes and integrate with onboard and central systems. Requirements include appropriate counting accuracy, standardised interfaces, secure data transfer, reporting, monitoring, diagnostics, remote management and resilient operation. Lot 1 - Part 4 - Traffic Light Priority (TLP) Solution Provision of a Traffic Light Priority solution enabling suitably equipped vehicles to request priority at traffic signals based on vehicle location, route and operational circumstances. The solution shall support configurable and conditional priority strategies and integration with vehicle, roadside and central systems. Requirements include secure, low-latency communications, monitoring and reporting, remote configuration, interoperability, performance analysis, testing, cybersecurity and ongoing technical support. Lot 1 - Part 5 - Comms Tool (Radio) Solution Provision of an onboard communications solution enabling reliable and secure voice and data communication between drivers, vehicles and operational control functions. The solution shall support operational messaging, service information, alerts and emergency communications through an appropriate driver interface. Requirements include integration with other onboard systems, secure communications, operational logging, remote configuration, equipment monitoring, diagnostics and resilient operation across the vehicle fleet. Lot 1 - Part 6 - On-Bus Destination Solution Provision of integrated on-bus destination equipment capable of clearly displaying route and destination information to passengers and intending passengers. Solutions shall support appropriate front, side and rear displays, accessibility and visibility requirements and integration with onboard systems to automate displayed information. Requirements include remote configuration, operational overrides, equipment monitoring, diagnostics, secure communications, robust vehicle-grade equipment and ongoing maintenance and support. Lot 1 - Part 7 - Audio Visual Passenger Information (AVA) Solution Provision of an accessible onboard Audio Visual Passenger Information solution delivering automated visual and audible information concerning routes, destinations, next stops, disruptions and other relevant passenger messages. The solution shall integrate with vehicle location and onboard systems to trigger information accurately. Requirements include accessible presentation, remote and priority messaging, configurable content, secure communications, monitoring, diagnostics, resilient operation and ongoing system support. Lot 1 - Part 8 - Bridge Strike Prevention Solution Provision of an onboard Bridge Strike Prevention solution designed to reduce the risk of vehicles approaching or striking structures with insufficient clearance. The solution shall use vehicle dimensions together with accurate location, mapping and detection information to provide timely audible and visual driver warnings. Requirements include reliable hazard identification, minimisation of false alerts, offline resilience, secure updates, event logging, diagnostics and onboard-system integration. Lot 1 - Part 9 - Vehicle Compute Capability (VCC) Solution Provision of a robust onboard Vehicle Compute Capability providing a shared computing platform for hosting, integrating and managing multiple vehicle applications and data services. The solution shall provide sufficient processing capacity, storage and future scalability while supporting secure application separation and interoperability. Requirements include edge processing, secure communications, remote software management, monitoring and diagnostics, onboard-system integration and future expansion throughout its operational lifecycle. Lot 2 is for Franchising and Wider Transport Ticketing & Payment Consultancy Services. It has 6 Parts: Lot 2 - Part 1 - Franchised Bus Scheme Development and Implementation Support The provision of specialist consultancy services to support the development, assessment and implementation of bus franchising schemes. Services may include business cases, network and commercial design, financial modelling, consultation, procurement, mobilisation, integrated fares and ticketing, assets and technology, contract management, service permits, independent assurance and stakeholder engagement. Lot 2 - Part 2 - Transport Ticketing Management Policy Advice The provision of strategic, policy and management consultancy relating to transport ticketing and payment systems. Services may encompass ITSO, Stored Value, contactless EMV, barcode and QR ticketing, Account Based and Multi-Token Ticketing, Mobility as a Service, and wider ticketing initiatives across public-sector authorities, transport operators and national organisations. Lot 2 - Part 3 - Transport Ticketing Technical & Revenue Scheme Delivery The provision of technical consultancy and delivery support for transport ticketing schemes, including development of technical specifications, implementation and integration of ITSO and other ticketing technologies, Electronic Ticket Machines and ticketing readers. Services may also include management of multi-platform implementations and development of technical solutions through engagement with relevant stakeholders. Lot 2 - Part 4 - Transport Ticketing Governance, Research and Competitive Bidding Services The provision of specialist support relating to transport ticketing governance, research, procurement and competitive funding or bidding activities. Services may include governance advice for public and commercial organisations, preparation of grant, tender and franchise submissions, support for public procurement exercises, and research activities contributing to sustainable transport policy and delivery. Lot 2 - Part 5 - Entitlement (Concessionary) Travel Management Services The provision of management, policy and project support for entitlement and concessionary travel schemes, with particular emphasis on revenue reimbursement and apportionment. Services may include multi-operator and multimodal schemes, multiple ITSO HOPS and Customer Management Systems, and schemes operating across multiple ticketing channels, technologies and participating organisations. Lot 2 - Part 6 - Technical Entitlement (Concessionary) Support Services The provision of specialist technical support for entitlement and concessionary travel schemes, including reimbursement implementation, revenue modelling and apportionment, ETM data analysis, national reimbursement guidance and alternative allocation methodologies. Services may also encompass auditable datasets, payment reporting, stakeholder-led revenue solutions and expert technical evidence supporting appeals, tribunals or legal proceedings.