Norway - Software-related services - Qualification phase - IK-EEA 2026-010 Procurement of a new Procurement System

Bergen municipality shall procure a new procurement system (eCommerce/ordering system), delivered as a cloud service. The new system shall replace the current ordering system (UNIT4 ERP, UBW Economy/e-Procurement), which the municipality has used since 2022. The current system is included in the municipality ́s finance system, but Bergen municipality shall now procure an independent procurement system where the necessary data flow is solved through integrations. The contract includes implementation and facilitation, including training and establishment of integrations. The contract also includes operation/management, further development and user support. The system needs to support the following main processes and function areas: Reporting requirements, including registration of procurement needs and use of procurement lists. Ordering, including establishment, change, follow-up and approval of orders, as well as automatic generation of orders based on approved needs. Goods receipt, including registration of received goods and services, control against orders and registration of returns. Reporting and analysis. Use of different EHF formats, including EHF catalogue, EHF Orders, EHF Invoice, EHF Punchout, EHF Order Confirmation and EHF Pakkseddel.St uts on mobile work surfaces/mobile clients. Role based work surface. Integrations and exchange of data and information between different systems. The system shall cover the municipality ́s need from when the need occurs until goods receipts are implemented. The processing of invoices, invoice matching and payment of invoices will occur in Bergen municipality ́s financial system. A change of system involves a great opportunity for Bergen municipality to get an ICT system, which not only covers basic functionality for the procurement area, but supports modern and efficient ordering processes that ensure the best possible utilisation of the resources. Tenderers shall offer services and systems/cloud services that cover the needs and requirements stated in the SSA-Cloud agreement with annexes and annexes. Bergen municipality would also like additional services such as consultancy services/consultancy services, training services beyond the need for establishing the service and options for expanded user support. The contracting authority for the procurement is Bergen municipality, c/o the City Council Department for Finance.