Framework agreement for multi-function machines

Background The municipalities shall enter into a new framework agreement for multi-function machines (MFP) as the existing agreement expires. The municipalities require a uniform and future orientated system that ensures stable access to printout, copying and scanning across all locations. The aim of the procurement is to establish a fully managed system that provides predictable operation and cost control, with central follow-up of machines, automated handling of supplies and available service and support in the contract period. At the same time, the system shall take care of the municipality ́s need for simple operation for all users, including universal design and secure handling of prints. Harstad municipality uses YSoft SafeQ as a secure printout system and the offered machines must fully support this. Harstad municipality has carried out a significant renewal of the fleet in recent years, so that it mainly consists of newer models that shall be used for many years to come. In the coming four year period it is therefore estimated that the need for replacement will be limited to some throttling machines. In general, machines are replaced only when it is absolutely necessary based on an overall assessment. The scope of the collaborating municipalities is uncertain. Description of the assignment The assignment is for the establishment of a framework agreement for the delivery, installation and operation of multi-function machines for Harstad municipality ́s locations. The delivery includes the necessary follow-up in the contract period, including ongoing service, support and maintenance. The contract period for the procurement is 2 years with an option for 1+1 year extension. Ongoing operation and service agreement in the machine's lifetime for operation, with central follow-up of machines, automated handling of supplies and available service and support. The system shall include functionality for printing, copying and scanning, and adapted to use in the municipality ́s different environments. Maskinparken shall be able to be administered and monitored centrally, with automated supplies and reporting connected to status and consumption. Furthermore, the equipment shall support secure printing and access management via YSoft SafeQ, including integration with the municipality ́s identity system (AD/Entra ID) and the use of a card reader (RFID). The system shall function in the municipality ́s ICT environment, including support for relevant Microsoft platforms.