Summary
Machine-generated summaryHLTsamen, a Dutch organisation, is procuring a future-proof IT Service Management (ITSM) solution to support its ICT service delivery, based on ITIL principles and best practices. The solution should support standardisation, manageability, further digitalisation, and greater user self-sufficiency, and must fit the existing application landscape. The organisation has around 500 end users and about 60 ITSM handlers. The current stage is a selection phase to shortlist a limited number of suitable candidates based on vision, product direction and experience. Contract size, duration and financial framework will be defined in the award phase. No values or deadlines are stated.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
More from this buyer
Full buyer profile2 open tenders right now
This buyer has no award history in this sector yet. Usual winners, IT services - Netherlands
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Afas Software B.V. | 10 | €9.1M | Jul 2026 |
| KPN B.V. | 8 | €102.7M | Aug 2026 |
| Visma Circle B.V. | 8 | €4.3M | Aug 2026 |
| Bechtle B.V. | 8 | n/a | Aug 2026 |
| Protinus IT B.V. | 8 | n/a | Jun 2026 |
Based on 466 awards with a linked company profile over the last 2 years.
Similar tenders
1
day left
€1,800,000
est. value
Market context
- Avg. open tender · IT services
- €26,431,589
- Buyer track record on Aperlena
- 14 notices tracked · 8 awarded
- €3,600,612 in awarded contracts
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