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Netherlands - IT services: advice, software development, internet and support - ICT Managed Services

Original Nederland - IT-diensten: adviezen, softwareontwikkeling, internet en ondersteuning - ICT Managed Services

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  1. Published
  2. Awarded pending

Summary

Machine-generated summary

Stichting Halt awarded a contract for ICT managed services through a public European procurement. The contract covers the supply and management of workplace services, including laptops, phones and peripherals for around 300 employees. It includes a service desk for first and second line support, management of the Microsoft 365 environment including Entra ID, Intune and security, and device management through MDM/MAM. Network management and hosting cover VPN, firewalls, switches and connections with the Justitienet, with security management according to BIO2.0 and NIS2. The supplier coordinates VoIP and mobile telephony, delivers monthly SLA reports, supports onboarding and offboarding, and carries out ICT improvement projects.

Description

Het doel van deze openbare Europese aanbesteding is het contracteren van één marktpartij die kan voorzien in de ICT managed services. Voor nadere details is het Programma van Eisen bijgevoegd waarin de benodigde informatie voor de inschrijvers is opgenomen. Het leveren en beheren van de werkplekdienstverlening, waaronder laptops, telefoons en randapparatuur voor ongeveer 300 medewerkers. Leveren van Servicedesk (1e en 2e lijn) diensten, het beheer van de Microsoft 365-omgeving (inclusief Entra ID, Intune en security), en het devicebeheer (MDM/MAM). Netwerkbeheer en hosting, inclusief VPN, firewalls, switches en koppelingen met Justitienet, securitybeheer volgens BIO2.0 en NIS2. Coördineren van de voip- en mobiele telefonie. Leveren maandelijkse SLA-rapportages en ondersteuning bij onboarding/offboarding. Uitvoeren van ICT-verbeterprojecten.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 weeks ago

View the official notice

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Market context

Avg. open tender · IT services
€26,279,432
6,055 open across Europe right now
Buyer track record on Aperlena
3 notices tracked · 1 awarded

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