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TED - Tenders Electronic Daily (Publications Office of the EU) verified 4 hours ago Contract notice

Netherlands - IT services: consulting, software development, internet and support - European tender for a certified Microsoft Dynamics implementation and support partner

Original Nederland - IT-diensten: adviezen, softwareontwikkeling, internet en ondersteuning - Europese aanbesteding voor een gecertificeerde Microsoft Dynamics inrichting- en supportpartner

Open Netherlands IT services

Buyer Stichting Talland College

79 days left

Key facts

Closes
10:00 (UTC+1)
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 78 days
  4. Awarded pending

Bidding window

78 days from publication to deadline

Longer than usual

Notices of this kind (Netherlands, open procedure, above the EU threshold) give a median of 48 days, half of them between 39 and 61 days, based on 10,424 notices of the last two years.

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Summary

Machine-generated summary

Talland College, a Dutch educational institution, has used Microsoft Dynamics 365 as its CRM system since summer 2024, originally set up within its Marketing and Communication team. It now seeks a certified implementation and support partner to extend the CRM across the whole organisation, starting with the Lifelong Learning domain, shifting focus from student recruitment for regular programmes to attracting and serving working professionals and external partners for corporate training and reskilling courses. A framework agreement lasting up to 10 years is estimated at EUR 1,200,000 excluding VAT: setup costs capped at EUR 320,000 within 24 months, annual support at EUR 30,000 and annual configuration changes at EUR 40,000, both indexed.

Description

Talland College heeft sinds de zomer van 2024 Microsoft Dynamics 365 in gebruik als CRM-systeem. De initiële inrichting en toepassing van het CRM-systeem is gerealiseerd binnen het team Marketing & Communicatie. Binnen de organisatie bestaat de wens om Microsoft Dynamics 365 organisatiebreed in te zetten. In eerste instantie richt deze uitbreiding zich op het domein Leven Lang Ontwikkelen (LLO), waarbij de focus vergroot van studentenwerving voor het reguliere opleidingsaanbod naar het werven/bedienen van werkende professionals en externe relaties voor bedrijfsopleidingen en om- en bijscholingstrajecten. De totale raming over de gehele looptijd van de raamovereenkomst van maximaal 10 jaar bedraagt € 1.200.000 (exclusief BTW), bestaande uit: Eenmalige inrichtingskosten LLO met een volledige uitvoering (inclusief de koppelingen LLO) in de eerste 24 maanden na definitieve gunning is begroot op maximaal € 320.000 en zijn daarmee een plafondbedrag. Jaarlijkse kosten beheer/support zijn begroot op € 30.000 en daarna jaarlijks geïndexeerd. Jaarlijkse mutaties op de inrichting zijn begroot op € 40.000 en daarna jaarlijks geïndexeerd. Talland College heeft sinds de zomer van 2024 Microsoft Dynamics 365 in gebruik als CRM-systeem. De initiële inrichting en toepassing van het CRM-systeem is gerealiseerd binnen het team Marketing & Communicatie. Binnen de organisatie bestaat de wens om Microsoft Dynamics 365 organisatiebreed in te zetten. In eerste instantie richt deze uitbreiding zich op het domein Leven Lang Ontwikkelen (LLO), waarbij de focus vergroot van studentenwerving voor het reguliere opleidingsaanbod naar het werven/bedienen van werkende professionals en externe relaties voor bedrijfsopleidingen en om- en bijscholingstrajecten. De totale raming over de gehele looptijd van de raamovereenkomst van maximaal 10 jaar bedraagt € 1.200.000 (exclusief BTW), bestaande uit: Eenmalige inrichtingskosten LLO met een volledige uitvoering (inclusief de koppelingen LLO) in de eerste 24 maanden na definitieve gunning is begroot op maximaal € 320.000 en is daarmee een plafondbedrag. Jaarlijkse kosten beheer/support zijn begroot op € 30.000 en daarna jaarlijks geïndexeerd. Jaarlijkse mutaties op de inrichting zijn begroot op € 40.000 en daarna jaarlijks geïndexeerd.

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    The register holds nothing on this. The official documents will.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    79 days left, 57 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €382,100 and €3.0M.

  6. Your call:

    Do we know this buyer?

    The buyer has 21 notices in the register and no pattern of winners yet.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Dutch.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 hours ago

View the official notice

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 625 awards for IT services in Netherlands.

Median award
€850,000
Middle half of past awards
€382,100 to €3.0M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Stichting Talland College

Netherlands

notices in the register
21
awards
6
awarded in total
€1.2M

One dot per award, on the day it was signed, sized by its value. A ring is an award with no published value.

This buyer has no award history in this sector yet. Usual winners, IT services - Netherlands

Company Wins Total awarded Last win
Protinus IT B.V. 13 €20.0M Jun 2026
Afas Software B.V. 13 €11.7M Sep 2026
Centric Netherlands B.V. 12 €14.9M Aug 2026
Bechtle B.V. 12 €475,000 Aug 2026
KPN B.V. 10 €108.6M Aug 2026

Based on 754 awards with a linked company profile over the last 2 years.

5 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in IT services
7,165
median open notice
€887,193

Who wins in this market

Many suppliers

Netherlands · IT services

different companies won awards here
481
of the awards went to the three most frequent winners
5%
buyers awarded contracts here
383

Based on 754 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)
2.9
of those lots received a single tender
24%
of the awards went to companies based in another country
4%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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