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MISE EN PLACE ET EXPLOITATION D’UN CENTRE DE RELATION CLIENTS (CRC) DESTINE A ASSURER LE TRAITEMENT DES DEMANDES D’INFORMATIONS, D’ASSISTANCE ET DES RECLAMATIONS DES USAGERS

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  1. Published
  2. Deadline open for 21 days
  3. Awarded pending

Description

La présente consultation porte sur la mise en place et l’exploitation d’un centre de relation clients (CRC) destiné à assurer le traitement des demandes d’informations, d’assistance et des réclamations des usagers provenant du formulaire de contact du site MODALIS. Le centre de relation client constitue le point d’entrée unique permettant la réception, l’accompagnement, la gestion, l’interface et le suivi des demandes jusqu’à leur clôture.

Official source

Source: BOAMP - Bulletin officiel des annonces de marchés publics (DILA)

Always verify details on the official notice.

Last verified against BOAMP - Bulletin officiel des annonces de marchés publics (DILA) 1 month ago

Documents on BOAMP - Bulletin officiel des annonces de marchés publics (DILA) (French) bids submitted through Buyer profile (profil d'acheteur) linked on each notice

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Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Main CPV code: 72253000

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Market context

Avg. open tender · IT services
€26,150,827
5,362 open across Europe right now
Buyer track record on Aperlena
2 notices tracked · 0 awarded

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