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Aperlena

Procurement of customer satisfaction survey (NPS) services

Original Klientų pasitenkinimo tyrimo (NPS) paslaugų pirkimas

Open Other notice No deadline published
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The Aperlena Verdict

Open race

No supplier dominates: 10 different companies have won the last 11 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 11 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

This procurement concerns the purchase of customer satisfaction survey (NPS) services. The buyer is UAB 'Synopticom', a contracting entity in Lithuania operating under the law on procurements of water management, energy, transport or postal services contracting entities. No estimated value or submission deadline is stated in the available information. The bid submitted by UAB 'Synopticom' was rejected because, under point 11.17.7 of the purchase conditions, the offered price of 33,831.60 EUR including VAT was deemed excessively high and unacceptable to the buyer, as provided in Article 58(1)(5) of the applicable law.

Description

UAB "Synopticom" pasiūlymas atmestas vadovaujantis pirkimo sąlygų 11.17.7 punktu („Komisija atmeta pasiūlymą, jeigu: <...>: 11.17.7. pasiūlyta kaina yra per didelė ir Pirkėjui nepriimtina;“), nes Perkančiajam subjektui tiekėjo pasiūlyta kaina (33 831,60 EUR su PVM) yra per didelė ir nepriimtina (Lietuvos Respublikos pirkimų, atliekamų vandentvarkos, energetikos, transporto ar pašto paslaugų srities perkančiųjų subjektų įstatymo 58 str. 1 d. 5 p.)

Official source

Source: VPT procurement reports (Lithuania, via the State Data Agency)

Always verify details on the official notice.

Last verified against VPT procurement reports (Lithuania, via the State Data Agency) 21 hours ago

More from this buyer

Full buyer profile

68 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Uždaroji akcinė bendrovė "VYGĖJA" 2 €247,254 Dec 2022
Grifs AG 1 €484,000 Sep 2022
UAB "PricewaterhouseCoopers" 1 €398,153 Sep 2022
UAB "GRAFIJA" 1 €302,500 Jul 2022
Uždaroji akcinė bendrovė "LITCARGUS" 1 €271,040 Aug 2021

Based on 11 awards with a linked company profile over the last 5 years.

What this buyer has paid before

Based on 5 comparable contracts this buyer awarded in this sector over the last 4 years.

€84,700
Lower quartile
€164,974
Median award
€398,153
Upper quartile

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Similar tenders

Market context

Avg. open tender · Business services
€10,197,072
6,510 open across Europe right now
Buyer track record on Aperlena
315 notices tracked · 223 awarded
€36,558,666 in awarded contracts

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