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Justice-wide Intermediary Services - Preliminary Market Engagement

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Summary

Machine-generated summary

The Ministry of Justice (MoJ) in the United Kingdom is not yet procuring anything. It has published a preliminary market engagement notice to explore the future of intermediary services across the justice sector, including services currently delivered under the HMCTS Appointed Intermediary Services (HAIS) frameworks, the Witness Intermediary Scheme (WIS), and ad hoc support for HMPPS and the Parole Board. Intermediaries are impartial communication specialists who help vulnerable witnesses, defendants and parties communicate fully and accurately. This notice, published for transparency under the Procurement Act 2023, does not start a procurement, so no value, deadline or bidding process is specified yet.

Description

The MoJ is currently exploring the future of intermediary services provision and conducting preliminary market engagement, prior to any procurement process. This notice is published for transparency purposes in accordance with the Procurement Act (2023) and does not constitute the commencement of a procurement. The MoJ is exploring how these services may be delivered across the Ministry and the wider justice sector. Services being considered include those currently provided under the HMCTS Appointed Intermediary Services Frameworks (HAIS) and the Witness Intermediary Scheme (WIS), in addition to ad hoc intermediary services provided to support His Majesty's Prison and Probation Service (HMPPS) and the Parole Board. You can find out more about the current HAIS arrangements at: https://www.gov.uk/guidance/hmcts-intermediary-services#about-hmcts-intermediary-services You can find out more about the current Witness Intermediary Scheme at: https://www.gov.uk/guidance/ministry-of-justice-witness-intermediary-scheme Intermediaries are impartial communication specialists whose primary responsibility is to enable complete, coherent and accurate communication with vulnerable witnesses, defendants and parties in the justice system, in order to improve the quality of evidence and facilitate the vulnerable person’s understanding and participation in the proceedings. The role of an intermediary includes making an assessment and reporting, orally or in writing, about the communication needs of the vulnerable person and the steps that should be taken to meet those needs. It also includes implementing those measures, at a court hearing or interview, for example at a solicitor’s office or police station.

Official source

Source: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

Always verify details on the official notice.

Last verified against Find a Tender Service (UK Cabinet Office / Crown Commercial Service) 1 week ago

Documents on Find a Tender Service (UK Cabinet Office / Crown Commercial Service) (English)

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Full buyer profile

5 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Prison Advice & Care Trust (pact) 3 €198,266 Sep 2026

Based on 3 awards with a linked company profile over the last 5 years.

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Market context

Avg. open tender · Public administration services
€12,793,593
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Buyer track record on Aperlena
180 notices tracked · 165 awarded
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