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Italy - Public telephone services - Framework agreement with three economic operators for courtesy calls and phone collection of receivables due to GORI

Original Italia - Servizi telefonici pubblici - Accordo Quadro con tre operatori economici, per le attività di contatto telefonico di cortesia (cosiddetta “courtesy call”) e di sollecito telefonico (cosiddetta “phone collection”) dei crediti vantati da GORI nei confronti dei propri utenti

Open Contract notice

Key facts

Closes in
2 days
Estimated value
€2,040,000
Buyer
GORI S.p.A.
Where
Italy Campania
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
CPV code The EU's common vocabulary for what is being bought: an eight-digit code every notice carries. Full entry
64211000 Public-telephone services
Original language
Italian
Source
via TED - Tenders Electronic Daily (Publications Office of the EU), verified 1 month ago
Notice number
548548-2026
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  1. Published
  2. Today
  3. Deadline open for 57 days
  4. Awarded pending

Summary

Machine-generated summary

GORI is procuring a framework agreement with three economic operators for telephone contact activities. These include courtesy calls (so-called 'courtesy call') and telephone reminders for debt collection (so-called 'phone collection') concerning receivables owed to GORI by its users for the integrated water service or part of it. The procedure is an open tender under article 71 of legislative decree 36/2023. Any economic operator meeting the requirements may bid.

Description

Procedura di gara aperta ai sensi dell’articolo 71 del d. lgs. 36/2023 per l’affidamento dell' «Accordo Quadro con tre operatori economici, per le attività di contatto telefonico di cortesia (cosiddetta “courtesy call”) e di sollecito telefonico (cosiddetta “phone collection”) dei crediti vantati da GORI nei confronti dei propri utenti per le forniture del Servizio Idrico Integrato o di parte di esso.».

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Italian.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

View the official notice

More from this buyer

Full buyer profile

This buyer has no award history in this sector yet. Usual winners, Postal & telecommunications services - Italy

Company Wins Total awarded Last win
Poste Italiane S.p.A. 6 €6.3M Jun 2026
TELECOM ITALIA SPA 5 €11.9M Jul 2026
Wind Tre S.p.A. 4 €34.5M Apr 2026
Poste Italiane 4 €343,870 Sep 2026
Sailpost spa 3 €9.3M Jul 2026

Based on 60 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Postal & telecommunications services
€17,172,905
970 open across Europe right now 88% below sector average
Buyer track record on Aperlena
18 notices tracked · 8 awarded
€55,088,698 in awarded contracts

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