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TED - Tenders Electronic Daily (Publications Office of the EU) verified 2 hours ago Contract notice

Italy - Software-related services: open electronic procedure for maintenance, help desk and specialist support for the Zucchetti HR Infinity management system and the Safety, Skillato, InRecruiting, ZTravel applications, with compliant archiving

Original Italia - Servizi connessi al software - GARA TELEMATICA APERTA AFFIDAMENTO SERVIZIO MANUTENZIONE, HELP DESK E SUPPORTO SPECIALISTICO PER GESTIONALE ZUCCHETTI HR INFINITY E APPLICATIVI SAFETY, SKILLATO, INRECRUITING, ZTRAVEL CON CONSERVAZIONE A NORMA, OLTRE ALL’EVENTUALE FORNITURA DI PACCHETTI GESTIONE ORE UOMO SUPPORTO SPECIALISTICO E AGGIORNAMENTI

Open Italy Lazio IT services

Buyer Associazione della Croce Rossa Italiana - OdV

35 days left

Key facts

Closes
16:00 (UTC+1)
Estimated value
€701,856
Procedure
Open procedure
  1. Published
  2. Today
  3. Deadline open for 35 days
  4. Awarded pending

Bidding window

34 days from publication to deadline

Usual length

Notices of this kind (Italy, open procedure, above the EU threshold) give a median of 34 days, half of them between 29 and 40 days, based on 20,709 notices of the last two years.

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Summary

Machine-generated summary

The Italian Red Cross Association (Associazione della Croce Rossa Italiana - OdV) is procuring, through an open electronic procedure under Article 71 of Legislative Decree 36/2023, a service covering maintenance, help desk and specialist support for the Zucchetti HR Infinity management information system and the applications Safety, Skillato, InRecruiting and ZTravel with compliant digital archiving, used by the organisation. The contract also includes the possible supply of work-hour management packages, together with specialist support and the management of software updates. The services concern software support and administration activities connected to the human resources and related applications in use at the contracting authority.

Description

GARA TELEMATICA APERTA AI SENSI DELL’ART. 71 DEL D.LGS. 36/2023 E SS.MM.II., PER L’AFFIDAMENTO DEL SERVIZIO DI MANUTENZIONE, DI HELP DESK E DI SUPPORTO SPECIALISTICO PER IL SISTEMA INFORMATIVO GESTIONALE ZUCCHETTI HR INFINITY E GLI APPLICATIVI SAFETY, SKILLATO, INRECRUITING, ZTRAVEL CON CONSERVAZIONE A NORMA UTILIZZATO PRESSO L’ASSOCIAZIONE DELLA CROCE ROSSA ITALIANA - OdV, OLTRE ALL’EVENTUALE FORNITURA DI SOLUZIONI DI PACCHETTI DI GESTIONE DELLE ORE UOMO PER IL SUPPORTO SPECIALISTICO E GESTIONE DEGLI AGGIORNAMENTI

Bid or no-bid?

Six questions before you commit a team. Under each one, what the register holds on it. The answers are yours.

  1. In your favour:

    Do we meet every eligibility criterion?

    Open procedure: any interested supplier may submit a bid.

    Above the EU threshold: open to companies from any EU country.

  2. Your call:

    Can we deliver this with the team we have?

    Estimated at €701,856.

  3. Your call:

    Do we have two comparable references?

    Comparable work is in IT services.

  4. In your favour:

    Is the deadline realistic for a proper offer?

    35 days left, 25 of them working days.

  5. Your call:

    Is there a margin at the likely winning price?

    In this country this kind of contract is usually awarded for between €287,469 and €1.4M.

  6. Your call:

    Do we know this buyer?

    The register holds nothing on this. The official documents will.

Can I bid?

  • Open procedure: any interested supplier may submit a bid. Above the EU threshold: open to companies from any EU country.
  • The notice is written in Italian.
  • Certificates from another EU country? Check the equivalents on eCertis

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 hours ago

View the official notice

Expected award price

likely award for this notice, from its published estimate of €701,856
€336,891 to €645,708

Comparable awards in this country and sector came in at a median of 71% of their published estimate, half of them between 48% and 92%, based on 360 awards of the last 3 years.

Each award is compared with the estimate of the same lots, framework agreements excluded. A published estimate may include options and renewals, so an award under it is not always a discount.

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 532 awards for IT services in Italy.

This notice
€701,856
Median award
€595,548
Middle half of past awards
€287,469 to €1.4M

The estimate sits inside the usual range.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

The buyer

Full buyer profile

Associazione della Croce Rossa Italiana - OdV

Italy

This buyer has no award history in this sector yet. Usual winners, IT services - Italy

Company Wins Total awarded Last win
Maggioli S.p.A. 27 €13.1M Sep 2026
Fastweb S.p.A. 7 €35.8M Sep 2026
SI.NET SERVIZI INFORMATICI SRL 6 €2.0M Jul 2026
Wolters Kluwer Italia Srl 6 €1.9M Jun 2026
LUTECH S.P.A. 5 €4.8M Aug 2026

Based on 535 awards with a linked company profile over the last 2 years.

Market context

Larger than 46% of the open notices in IT services across Europe.

open now in IT services
7,141
median open notice
€892,447

Who wins in this market

Many suppliers

Italy · IT services

different companies won awards here
422
of the awards went to the three most frequent winners
8%
winners of the last 12 months were new here
348 of 364
buyers awarded contracts here
335

Based on 540 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)
3.3
of those lots received a single tender
26%
of the awards went to companies based in another country
3%
of the tenders came from another country
28%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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