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Italia - Centro di raccolta delle chiamate - Gara a procedura aperta ai sensi dellart. 71 del D. Lgs. n. 36/2023, da aggiudicarsi con il criterio dell'offerta economicamente più vantaggiosa, per l'affidamento dei servizi di front office, back office, contact center e CUP presso il poliambulatorio dell'Istituto Nazionale per la promozione della salute delle popolazioni Migranti e per il contrasto delle malattie della Povertà (INMP), per la du

Awarded Contract award

Key facts

Awarded
Winner
GPI S.p.A.
Awarded value
€996,953
Estimated value
€2,199,243
Buyer
INMP
Where
Italy Lazio
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
CPV code The EU's common vocabulary for what is being bought: an eight-digit code every notice carries. Full entry
79512000 Call centre
Original language
Italian
Source
via TED - Tenders Electronic Daily (Publications Office of the EU), verified 1 month ago
Notice number
89015-2026
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  1. Awarded
  2. Published

Description

Gara a procedura aperta ai sensi dellart. 71 del D. Lgs. n. 36/2023, da aggiudicarsi con il criterio dell'offerta economicamente più vantaggiosa, per l'affidamento dei servizi di front office, back office, contact center e CUP presso il poliambulatorio dell'Istituto Nazionale per la promozione della salute delle popolazioni Migranti e per il contrasto delle malattie della Povertà (INMP), per la durata di n. 36 mesi.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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Change history

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  1. Read before bidding
    • Estimated value: Set to €2,199,243
    • Award date: Awarded on December 5, 2025
    • Estimated value: Set to €2,199,243

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Market context

Avg. open tender · Business services
€23,842,703
5,903 open across Europe right now 91% below sector average
Buyer track record on Aperlena
6 notices tracked · 4 awarded
€2,295,233 in awarded contracts

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