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Italia - Centro di raccolta delle chiamate - APPALTO DEL SERVIZIO DI GESTIONE DELLA CENTRALE OPERATIVA DI MANUTENZIONE E PER IL SERVIZIO DI PRENOTAZIONE TELEFONICA PER IL RILASCIO DI DOCUMENTI ANAGRAFICI A DUE LOTTI CONGIUNTI

Awarded Contract award

Key facts

Awarded
Winner
"MOUSE SOCIETA' COOPERATIVA SOCIALE"
Estimated value
€522,718
Buyer
COMUNE DI REGGIO NELL'EMILIA
Where
Italy Emilia-Romagna
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
CPV code The EU's common vocabulary for what is being bought: an eight-digit code every notice carries. Full entry
79512000 Call centre 79511000 Telephone operator services
Original language
Italian
Source
via TED - Tenders Electronic Daily (Publications Office of the EU), verified 1 month ago
Notice number
176117-2026
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  1. Awarded
  2. Published

Description

PROCEDURA APERTA SOPRA SOGLIA COMUNITARIA AI SENSI DELL’ART. 71 DEL D.LGS. 36/2023, SUDDIVISA IN DUE LOTTI CON AGGIUDICAZIONE CONGIUNTA, PER L’AFFIDAMENTO IN APPALTO DEL SERVIZIO DI GESTIONE DELLA CENTRALE OPERATIVA DI MANUTENZIONE DEL COMUNE DI REGGIO EMILIA (SERVIZIO DI CALL CENTER, RACCOLTA ED ELABORAZIONE DATI) E PER IL SERVIZIO DI PRENOTAZIONE TELEFONICA PER IL RILASCIO DI DOCUMENTI ANAGRAFICI - PARTECIPAZIONE RISERVATA AI SENSI DELL’ART. 61 DEL D.LGS. 36/2023 - CUI S00145920351202400037 (Lotto 1) - S00145920351202400036 (Lotto2) - CPV 79512000-6 - Centro di raccolta delle chiamate SERVIZIO DI GESTIONE DELLA CENTRALE OPERATIVA DI MANUTENZIONE E PER IL SERVIZIO DI PRENOTAZIONE TELEFONICA PER IL RILASCIO DI DOCUMENTI ANAGRAFICI

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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  1. Read before bidding
    • Estimated value: Set to €522,718
    • Award date: Awarded on March 11, 2026
    • Scope and criteria: The description was expanded. Re-read it before you bid.
    • Estimated value: Set to €522,718

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Market context

Avg. open tender · Business services
€24,291,332
6,020 open across Europe right now 98% below sector average
Buyer track record on Aperlena
23 notices tracked · 6 awarded
€9,550,588 in awarded contracts

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