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Ireland - Database and operating software development services - Service User/Service Delivery Database for Western Care Association

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  1. Published
  2. Deadline open for 32 days
  3. Awarded pending

Summary

Machine-generated summary

Western Care Association in Ireland is seeking a qualified contractor to design, configure, implement, migrate, and support a modern, secure, cloud-based Service User Database. The solution must be built on the Microsoft Dynamics 365 and Power Platform. It will replace an existing system to improve service delivery, governance, safeguarding, and regulatory compliance. The platform must be mobile-enabled, integrate with existing communication tools, provide a single view of each service user, and meet strict GDPR compliance standards. The estimated value, submission deadline, and specific procedure details are not specified in the provided tender notice.

Description

The Organisation seeks to procure a modern, secure, cloud-based Service User Database System to support service delivery, governance, safeguarding, and regulatory compliance. The purpose of this Request for Tender is to appoint a suitably qualified and experienced contractor to design, configure, implement, migrate and support a Service User Database to support service delivery, built on the Microsoft Dynamics 365 / Power Platform. • Modernisation and Transformation: Implement a modern, cloud ready Solution that replaces Western Care’s existing system and significantly improves upon it. Tenderers are expected to leverage contemporary digital tools and approaches to deliver a user friendly, mobile enabled Solution that supports automation, flexibility, and future innovation. The Solution should maximise the potential of modern platforms to improve how staff work across settings, including effective use on mobile devices. • Integrated Operations: Provide Western Care staff with a single, integrated view of each service user, consolidating relevant information to support joined up working, holistic care, and informed decision making. • Collaboration and Communication: Enable improved collaboration by ensuring the Solution works effectively alongside Western Care’s existing communication and productivity tools. This should support coordinated working, task management, and access to relevant organisational guidance and information at the point of work, through familiar collaboration environments. • Security and Data Protection: Ensure the Solution meets high standards of security, data protection, and GDPR compliance, safeguarding sensitive personal data while strengthening Western Care’s ability to govern, audit, and report on information in line with legal and regulatory obligations.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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  1. Act now
    • Title: "Ireland - Database and operating software development services - Service User/Se..." to "Ireland – Database and operating software development services – Service User/Se..."
    • Status: Now marked as Closed
    • Estimated value: Set to €51,000
    • Submission deadline: Moved 1 day EARLIER: now July 12, 2026, 00:00
    • Estimated value: Set to €51,000

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Market context

Avg. open tender · IT services
€26,993,098
5,777 open across Europe right now 100% below sector average
Buyer track record on Aperlena
20 notices tracked · 9 awarded
€1,838,016 in awarded contracts

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