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Ireland - Computer-related services - ENQEIR912 - IT Managed Service Helpdesk

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Description

EirGrid is the Transmission System Operator (TSO) and Market Operator (MO) in the wholesale trading system in Ireland. In addition, EirGrid manages the East West interconnector and is also developing the Celtic interconnector to France and has been granted a licence in respect of Offshore Transmission system operation. EirGrid maintains an extensive and complex range of enterprise Information Technology (IT) systems, including mission critical IT systems that operate critical national infrastructure. EirGrid are evaluating their operating model in relation to the provision of IT services to both EirGrid and SONI (a group company). Over time this service may be split out to reflect same. EirGrid has a requirement for a fully Managed IT Service Desk which will provide the services listed under the “Scope of Requirements” in the attached PQQ. As IT services are critical in supporting EirGrid’s vital business, the vision is that EirGrid will have access to IT Support Services which are compliant with EirGrid policies and industry best practise standards. The agreement is for 2 years with the option to extend annually for a further 6 years (8 years in total) the estimated value including the potential extension periods is €14,800,000.

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Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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  1. Read before bidding
    • Title: "Ireland - Computer-related services - ENQEIR912 - IT Managed Service Helpdesk" to "Ireland – Computer-related services – ENQEIR912 - IT Managed Service Helpdesk"
    • Estimated value: Set to €14,800,000
    • Award date: Awarded on May 30, 2026
    • Estimated value: Set to €14,800,000

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Market context

Avg. open tender · IT services
€27,741,352
5,795 open across Europe right now 47% below sector average
Buyer track record on Aperlena
157 notices tracked · 118 awarded
€329,292,586 in awarded contracts

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