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Hosting of the Enterprise Service Management Platform 'ServiceNow'

Original Hosting Enterprise Service Management Plattform «ServiceNow»

Open Contract notice No deadline published
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Summary

Machine-generated summary

The Insel Gruppe, a hospital group, is procuring hosting services for its 'ServiceNow' Enterprise Service Management platform. This system runs business-critical and medical core processes and is essential for daily hospital operations, patient safety and continuity of medical care. Hosting has been provided by Swisscom (Schweiz) AG until 31.12.2026. The new contract covers hosting from 1.1.2027 for two years. If serious security-related concerns persist, the contract may be extended by a maximum of two further years. No estimated value, bid deadline or further procedural details are stated in the notice.

Description

Die Insel Gruppe betreibt ihre geschäftskritischen und medizinischen Kernprozesse über die Enterprise Service Management Plattform «ServiceNow». Dieses System ist für den täglichen Spitalbetrieb, die Patientensicherheit und die Aufrechterhaltung der medizinischen Versorgung von eminenter Bedeutung. Bis zum 31.12.2026 wird die Plattform durch die bisherige Partnerin, Swisscom (Schweiz) AG gehostet. Mit vorliegender Verfügung werden Hosting-Dienstleistungen für «ServiceNow» per 1.1.2027 für zwei Jahren beschafft. Im Falle fortbestehender, schwerwiegender sicherheitsbezogener Bedenken kann der entsprechende Vertrag maximal um zwei weitere Jahre verlängert werden.

Official source

Source: simap.ch - Swiss public procurement platform

Always verify details on the official notice.

Last verified against simap.ch - Swiss public procurement platform 1 month ago

More from this buyer

Full buyer profile

This buyer has no award history in this sector yet. Usual winners, Software & IT systems - Switzerland

Company Wins Total awarded Last win
FR_Swisscom (Schweiz) AG 5 €6.9M Jul 2026
FR_Bechtle Suisse SA, succursale de Suisse Romande à Morges 2 €1.7M Aug 2026
DE_Netcloud AG 2 €1.6M Jun 2026
FR_E-SECURE Sàrl 2 €376,841 Aug 2026
FR_Orange Cyberdefense Switzerland SA 2 €272,981 Aug 2026

Based on 59 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · Software & IT systems
€59,336,228
2,590 open across Europe right now
Buyer track record on Aperlena
1 notices tracked · 0 awarded

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