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Aperlena

France - IT services - Maintenance of the Diapason solution (user relationship management for the Grand Est Region)

Original France - Services informatiques - Maintenance de la solution Diapason (Gestion de la relation avec les usagers de la Région Grand Est)

Open Contract notice 20 days left
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Deadline 12 Oct. If it moves, an email when the register sees it. A correction: the same email. Your plan: decide by 28 Sep, questions by 28 Sep, draft by 5 Oct. Log in

  1. Published
  2. Today
  3. Deadline open for 34 days
  4. Awarded pending

The Aperlena Verdict

Open race

No supplier dominates: 7 different companies have won the last 7 comparable contracts from this buyer over 5 years. This is a genuinely open race.

Based on 7 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

The Grand Est Region in France is procuring IT services to take over the operational maintenance of its user relationship management software, known internally as Diapason. The solution is a CRM-type software published by Efficy, with the product name E-Deal. The procurement takes the form of a framework agreement. The tender notice does not specify the estimated value, the deadline for submitting bids, or the detailed selection criteria. Interested providers of software maintenance services for CRM solutions should consult the full tender documents to confirm requirements, timelines, and the rules for participation before preparing an offer.

Description

Le présent accord cadre a pour objet principal la reprise du maintien en conditions opérationnelles de la solution de gestion des usagers nommée Diapason en interne. Il s'agit d'une solution logicielle de type CRM, de l'éditeur Efficy et dont le nom de produit est E-Deal

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 6 days ago

More from this buyer

Full buyer profile

8 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
CAPCOD 1 €542,000 Apr 2026
AEC - ENERGIE ET CLIMAT 1 €46,550 Jun 2026
ADDEO 1 n/a Apr 2026
ADIPSO 1 n/a Jul 2026
ATEXO 1 n/a Jun 2026

Based on 7 awards with a linked company profile over the last 5 years.

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Market context

Avg. open tender · IT services
€26,279,432
6,055 open across Europe right now 96% below sector average
Buyer track record on Aperlena
317 notices tracked · 176 awarded
€7,710,308,435 in awarded contracts

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