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Aperlena

France - Services informatiques - Acquisition d'une solution logicielle de traitement des demandes de services internes

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Description

Acquisition d’une solution logicielle permettant d’initier des demandes de services émises par les agents, de les traiter et d’en assurer le suivi, mais aussi de suivre les engagements de service et de mesurer la satisfaction client, pour l’ensemble des fonctions support, hébergée on premise

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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    • Estimated value: Set to €600,000
    • Estimated value: Set to €600,000

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Market context

Avg. open tender · IT services
€26,657,256
5,983 open across Europe right now 98% below sector average
Buyer track record on Aperlena
17 notices tracked · 2 awarded
€1,516,170 in awarded contracts

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