Summary
Machine-generated summaryThis French tender concerns a competitive procurement for the acquisition of a SaaS customer feedback listening tool. Its purpose is to centralise customer comments (verbatims) gathered through all expression channels available to TGV-IC customers. The buyer is a French contracting authority operating the TGV-IC service, and the place of performance is France. The notice does not specify the estimated contract value, the submission deadline, the procedure type or eligibility conditions, so interested suppliers should consult the full tender documents for those details. Suppliers of customer feedback and voice-of-the-customer SaaS platforms may be able to bid under the rules set out in the complete notice.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago
More from this buyer
Full buyer profile37 open tenders right now
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This buyer has no award history in this sector yet. Usual winners, Software & IT systems - France
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| SCC France | 7 | €300.3M | Aug 2026 |
| CIRIL GROUP | 6 | €643,310 | Jul 2026 |
| BERGER LEVRAULT | 5 | €453,985 | Jul 2026 |
| UNION DES GROUPEMENTS D'ACHATS PUBLICS | 4 | €11.6M | Jul 2026 |
| RESEAU DES ACHETEURS HOSPITALIERS | 4 | €4.1M | Feb 2026 |
Based on 293 awards with a linked company profile over the last 2 years.
Change history
Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.
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Read before bidding
- Title: "France - Logiciels et systèmes d'information - Solution Voix du Client TGV" to "France – Logiciels et systèmes d'information – Solution Voix du Client TGV"
- Scope and criteria: The description was expanded. Re-read it before you bid.
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Market context
- Avg. open tender · Software & IT systems
- €60,759,010
- Buyer track record on Aperlena
- 43 notices tracked · 5 awarded
- €11,300,000 in awarded contracts
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