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España - Servicios de atención al cliente - El objeto del contrato será; 1 Atención multicanal, por diversos canales no presenciales de la GMU de Santa Cruz de Tenerife. 2 Atención de cita previa de la GMU.

Closed Contract notice

Key facts

Closed
Estimated value
€298,356
Where
Spain Canarias
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
CPV code The EU's common vocabulary for what is being bought: an eight-digit code every notice carries. Full entry
79342320 Customer-care services
Original language
Spanish
Source
via TED - Tenders Electronic Daily (Publications Office of the EU), verified 1 month ago
Notice number
21413-2026
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  1. Published
  2. Deadline open for 34 days
  3. Awarded pending

Description

1 Atención multicanal, por diversos canales no presenciales de la GMU de Santa Cruz de Tenerife, siendo al menos la atención telefónica, WhatsApp y correo electrónico. Los servicios deberán prestarse por personal especializado en técnicas de atención telefónica de conformidad con las cláusulas de prescripciones técnicas que siguen. 2 Atención de cita previa de la GMU de Santa Cruz de Tenerife. Los servicios deberán prestarse por personal especializado en información presencial de conformidad con las cláusulas de prescripciones técnicas que siguen.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Report an error in this notice

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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Market context

Avg. open tender · Business services
€24,339,836
6,005 open across Europe right now 99% below sector average
Buyer track record on Aperlena
14 notices tracked · 7 awarded
€284,818 in awarded contracts

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