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Spain - Medical software packages - Supply of a telephone care platform using intelligent virtual assistants

Original España - Paquetes de software médico - Contratación del suministro de una plataforma de atención telefónica mediante asistentes virtuales inteligentes.

Closed Contract notice

Key facts

Closed
Estimated value
€18,369,013
Where
Spain Comunitat Valenciana
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
Original language
Spanish
Source
via TED - Tenders Electronic Daily (Publications Office of the EU), verified 1 month ago
Notice number
403426-2026
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  1. Published
  2. Deadline open for 31 days
  3. Awarded pending

Summary

Machine-generated summary

This tender covers the supply of a telephone care platform using intelligent virtual assistants, classified under medical software packages. The contracting entity and place of delivery are located in Spain. The procurement aims to provide an AI-driven platform to handle telephone interactions automatically. Therefore, interested small businesses should consult the original tender documents to confirm whether they are eligible to participate and to obtain the missing administrative information before submitting a bid.

Description

Contratación del suministro de una plataforma de atención telefónica mediante asistentes virtuales inteligentes.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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  1. Act now
    • Status: Now marked as Closed
    • Estimated value: Set to €18,369,013
    • Submission deadline: Brought forward by 1 day: now July 13, 2026, 00:00
    • Estimated value: Set to €18,369,013

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Market context

Avg. open tender · Software & IT systems
€50,398,216
2,536 open across Europe right now 64% below sector average
Buyer track record on Aperlena
180 notices tracked · 106 awarded
€387,134,524 in awarded contracts

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