The Aperlena Verdict
Open raceNo supplier dominates: 10 different companies have won the last 10 comparable contracts from this buyer over 5 years. This is a genuinely open race.
- -1%
- Expected final price vs the published estimate
Based on 10 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.
Summary
Machine-generated summaryThis tender covers the contracting of a subscription for licences of the Zoho Desk Enterprise tool for FRATERNIDAD-MUPRESPA. The procurement concerns customer relationship management software, specifically a cloud-based customer service and support platform. The buyer is the Spanish organisation FRATERNIDAD-MUPRESPA, and the contract consists of acquiring subscription licences for the named software tool rather than purchasing permanent licences. The scope is limited to the subscription of the Zoho Desk Enterprise product, allowing the organisation to use the platform for managing customer relations, support tickets and related service processes during the subscription period covered by the contract.
Description
Official source
Source: TED - Tenders Electronic Daily (Publications Office of the EU)
Always verify details on the official notice.
Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 day ago
More from this buyer
Full buyer profile13 open tenders right now
- Renovation works to convert changing rooms, toilets, admissions and administration areas into accessible facilities at the FRATERNIDAD-MUPRESPA care centre in Caceres 3 days left
- Supply, installation and maintenance of a digital radiology unit for the Fraternidad-Muprespa care centre in Granada 4 days left
- Health services - Procurement of magnetic resonance imaging diagnostic services for FRATERNIDAD-MUPRESPA 5 days left
Who usually wins this buyer's contracts in this sector
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Telefonica Soluciones de Informatica y Comunicaciones de España | 1 | €713,542 | Feb 2026 |
| SEIDOR SOLUTIONS, SL | 1 | €469,300 | Dec 2025 |
| Ricoh Spain IT Services, SLU | 1 | €260,928 | Mar 2026 |
| ALL4SEC, SL | 1 | €99,000 | Aug 2026 |
| DIGITAL PRESCRIPTION SERVICES S.A. | 1 | €31,449 | Aug 2026 |
Based on 10 awards with a linked company profile over the last 5 years.
What this buyer has paid before
Based on 8 comparable contracts this buyer awarded in this sector over the last 4 years.
- €24,674
- Lower quartile
- €65,225
- Median award
- €313,021
- Upper quartile
This tender is estimated 282.7% above that median
Most recent awards
- Contratación suministro de licencias del producto Duo de Cisco en su edición Essentials para la implementación de un doble factor de autenticación (2FA) en FRATERNIDAD-MUPRESPA. €99,000
- Contratación de licencias y mantenimiento del sistema de receta electrónica de FRATERNIDAD-MUPRESPA €31,449
- Contratación de un software 3D para la resonancia magnética instalada en el HFMH. €21,978
- Contratación de la renovación de licencias de la herramienta Lansweeper para FRATERNIDAD-MUPRESPA con licencia PRO €24,899
- Contratación del suministro del uso de la API de Google para los sistemas de información de Fraternidad-Muprespa €24,000
Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.
Similar tenders
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Market context
- Avg. open tender · Software & IT systems
- €51,093,149
- Buyer track record on Aperlena
- 271 notices tracked · 155 awarded
- €54,029,400 in awarded contracts
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