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Deutschland - Bereitstellung von Software - Erweiterung/Aufstockung von Zendesk-Lizenzen

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  1. Published
  2. Awarded pending

Description

Zendesk wird gerade bei der BVG schrittweise eingeführt und als zentrales Tool für die Beantwortung von Kundenanfragem eingesetzt. Die Bearbeitungszeiten können durch Zendesk deutlich verringert, die Qualität der Antworten deutlich erhöht werden. Nun sollen zusätzliche Lizenzen beschafft werden.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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Market context

Avg. open tender · IT services
€26,164,315
5,381 open across Europe right now
Buyer track record on Aperlena
25 notices tracked · 24 awarded

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