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Denmark - Ticket-issuing machines - New Ticket Vending Machines for DSB

Original Denmark - Ticket-issuing machines - New Ticket Vending Machine's to DSB

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Summary

Machine-generated summary

DSB, the Danish railway operator, seeks a supplier to produce, deliver, install, test and commission new cashless ticket vending machines at all DSB stations in Denmark, replacing machines that are over 20 years old and becoming obsolete. The contract also covers dismantling old machines, integration with DSB's IT and sales systems, a central monitoring system, plus onsite and remote support, maintenance, troubleshooting and software updates. The total number of machines will be finalised during the planning phase. Implementation must be completed no later than 9 January 2029. Suppliers able to meet these requirements can bid through the public procurement procedure; no contract value is stated in the notice.

Description

The purpose of the public procurement procedure is enter into a contract regarding production, transportation, mounting, test, commission, onsite and remote support and maintenance of the TVM's, also included is troubleshooting, updating of TVM to ensure optimal functionality and longevity TVM’s to all DSB's stations in Denmark. DSB is looking to replace our existing TVMs throughout all our stations because the current TVMs are soon to be obsolete. Our existing TVMs are more than 20 years old, hence challenging maintenance as well as IT security issues. The TVM’s under this Contract must be cashless and support DSB in a better, faster and more modern way. This Contract covers the delivery, implementation and operation of the TVMs in Denmark and establishes the overall framework for cooperation between the Parties. The Contract covers the following main areas, but not limited to: • Production, Factory Acceptance Test (FAT) and delivery of TVMs in accordance with the requirements set out in the Contract and its Appendices. • Dismantling of current ticket vending machines and installation of new TVMs at all listed stations in Denmark • Operations, Maintenance and Support of the Solution. • Integration of the Solution into DSB’s IT environment and sales systems, as further described in Appendix 12 and Appendix 2.A. The total number of new Ticket Vending Machines will be finalised during the Planning Phase cf. Appendix 8.B and the Contract clause 4. The expect the amount of TVMs is stated in Appendix 8.B. The Implementation Phase must be completed in accordance with the timeframe stated in Appendix 3.b, no later than the 9th of January 2029. The Supplier shall, for the duration of the contract, but not limited to, be responsible for: • Deliver complete TVMs (hardware and related components) in accordance with Appendix 2.A and Appendix 12. • Deliver a Central Monitoring System as part of the Solution for monitoring, alarms, logging and remote administration of TVMs and their devices in accordance with Appendix 2.A and Appendix 12. • Deliver and install firmware, operating system and other Supplier Software, including necessary APIs and interfaces towards, inter alia, printer and payment terminal in accordance with Appendix 2.A and Appendix 12. • Plan and execute implementation and Rollout, including dismantling of current ticket vending machines, installation, testing and commissioning of new TVMs in accordance with Appendix 3 and Appendix 13. • Provide onsite and remote Operations, Maintenance and Support, as described in Appendix 14, Appendix 14.A, Appendix 14.B and Appendix 14.C. • Provide the required Documentation and perform license management for the delivered Software in accordance with Appendix 10 and Appendix 15.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

View the official notice

More from this buyer

Full buyer profile

20 open tenders right now

This buyer has no award history in this sector yet. Usual winners, Office & computing machinery - Denmark

Company Wins Total awarded Last win
Comm2IG A/S 3 n/a Mar 2026
ATEA A/S 2 €5.8M Mar 2026
Quantinuum 2 €1.4M Mar 2026
Nexbib ApS 1 €788,671 Mar 2026
MSS Professional A/S 1 €567,194 May 2026

Based on 11 awards with a linked company profile over the last 2 years.

Change history

Every time an official source republished this notice with different content. We watch every source we index, including regional copies of the same notice.

  1. Read before bidding
    • Estimated value: Set to €39,061,455
    • Estimated value: Set to €292,000,000

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Market context

Avg. open tender · Office & computing machinery
€11,142,072
3,749 open across Europe right now 251% above sector average
Buyer track record on Aperlena
54 notices tracked · 23 awarded
€3,835,024,585 in awarded contracts

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