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Denmark - IT services: consulting, software development, internet and support - Market dialogue on transformation and contact centre solutions for Copenhagen Municipality's upcoming tender

Original Danmark - It-tjenester: rådgivning, programmeludvikling, internet og support - Markedsdialog om omstillings- og kontaktcenterløsninger ifm. Københavns Kommunes kommende udbud

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Summary

Machine-generated summary

Copenhagen Municipality, Koncern IT, is preparing an upcoming tender and is organising a market dialogue about transformation and contact centre solutions, as well as recent technological developments in this field. The dialogue aims to improve the municipality's understanding of the market and ensure the future tender is designed on an informed basis that supports both municipal needs and market possibilities. Dialogue meetings will be held with a limited number of participants in accordance with the guidelines in the document 'Markedsdialog vedr. omstillings- og kontaktcenterloesninger'. Responses to the material are due by 11 May 2026 at 11:00. No estimated value is stated.

Description

Som led i forberedelserne til et kommende udbud ønsker Københavns Kommune, Koncern IT, at gennemføre en markedsdialog med henblik på at opnå indsigt i markedet for omstillings- og kontaktcenterløsninger samt i den teknologiske udvikling inden for området gennem de seneste år.Markedsdialogen skal bidrage til at kvalificere kommunens forståelse af markedet og sikre, at det kommende udbud tilrettelægges på et oplyst grundlag, der understøtter både kommunens behov og de muligheder, der findes i markedet.Københavns Kommune gennemfører dialogmøder med et begrænset antal aktører i henhold til retningslinjerne i dokumentet "Markedsdialog vedr. omstillings- og kontaktcenterløsninger".Fristen for besvarelse af materialet er d. 11. maj 2026, kl. 11.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

9 open tenders right now

This buyer has no award history in this sector yet. Usual winners, IT services - Denmark

Company Wins Total awarded Last win
Netcompany A/S 3 €23.3M Jul 2026
Aeven A/S 2 €62.9M Jun 2026
Systematic A/S 2 €16.5M Jun 2026
ATEA A/S 2 €13.4M May 2026
KMD A/S 2 €6.7M Jun 2026

Based on 103 awards with a linked company profile over the last 2 years.

Change history

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  1. Read before bidding
    • Estimated value: Set to €8,026,326
    • Estimated value: Set to €60,000,000

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Market context

Avg. open tender · IT services
€26,279,432
6,055 open across Europe right now 69% below sector average
Buyer track record on Aperlena
76 notices tracked · 29 awarded
€2,249,886 in awarded contracts

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