Contractació del servei d’OPINAT per a la implantació d’un sistema de mesura de l’experiència del pacient basat en la metodologia Net Promoter Score (NPS), incloent eina software en entorn cloud, integració amb sistemes corporatius (ERP/CRM/HIS), definició de touchpoints del viatge del pacient, automatització de l’enviament d’enquestes multicanal i explotació de resultats en temps real mitjançant quadres de comandament i informes.

different companies won its awards

25

of the awards went to the three most frequent winners

33%

of its calls state an estimated value

59%

Based on 33 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

tenders per lot on average (open and restricted procedures)

1.9

of those lots received a single tender

40%

of the awards went to companies based in another country

0%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

Spain · Business services

different companies won awards here

13,232

of the awards went to the three most frequent winners

3%

winners of the last 12 months were new here

12,790 of 13,012

buyers awarded contracts here

3,222

Based on 23,867 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners. New: no award from the same buyer or market in the two years before.

Competition

tenders per lot on average (open and restricted procedures)

4.5

of those lots received a single tender

21%

of the awards went to companies based in another country

2%

of the tenders came from another country

5%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.