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Czech Republic - IT Services - Operation of the Operations Centre of the Emergency Medical Service of the Karlovy Vary Region - Infrastructure Operation Services

Original Česko - Služby informačních technologií - Zajištění provozu ZOS ZZS KVK - služby provozu infrastruktury

Closed Contract notice

Key facts

Closed
Estimated value
€150,942 converted from CZK
Where
Czechia Severozápad
Procedure
Open procedure Anyone may submit a bid, in one step, with no pre-selection. Full entry Above the EU threshold A contract large enough that EU-wide rules apply and it must be published on TED. Full entry
CPV code The EU's common vocabulary for what is being bought: an eight-digit code every notice carries. Full entry
72222300 Information technology services
Original language
Czech
Source
via TED - Tenders Electronic Daily (Publications Office of the EU), verified 1 month ago
Notice number
390032-2026
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  1. Published
  2. Deadline open for 31 days
  3. Awarded pending

Summary

Machine-generated summary

This tender covers 24-hour continuous IT service and maintenance for the operations centre (ISOR) of the Emergency Medical Service of the Karlovy Vary Region, Czech Republic. The scope includes service and technical support with guaranteed response times. Hardware repair or component replacement is explicitly excluded from the contract. Before full services begin, an on-site initialization phase is required, during which the selected bidder reviews the existing equipment and takes over its administration. Full technical details and contractual terms are provided in the annexes to the tender documentation. Eligibility and exact procurement procedure details are outlined in the complete tender documents.

Description

Předmětem plnění veřejné zakázky v rámci tohoto zadávacího řízení jsou servisní služby (dále také jen „služby“) pro zajištění 24 - hodinového (tzn. nepřetržitého) provozu informačních technologií operačního střediska (dále také jen „ISOR“) Zdravotnické záchranné služby Karlovarského kraje (dále také jen „ZZS KVK“ nebo „ZZS“). Dále budou služby zajišťovat technickou podporu v rámci garantovaných časů, přičemž samotné zajištění oprav nebo výměny hardwarových komponent v případě jejich poruchy, havárie nebo ztráty funkčnosti není předmětem plnění. Před zahájením zajišťování servisních služeb v plném rozsahu proběhne tzv. inicializace, během které bude účastník seznámen se stavem jednotlivých zařízení na místě a následně je převezme do své správy. Bližší specifikace plnění veřejné zakázky je uvedena v příloze č. 1 (Společné požadavky, Stávající stav, Technická specifikace) a v příloze č. 2 (Závazný vzor smlouvy o zajištění servisních služeb).

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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  1. Act now
    • Status: Now marked as Closed
    • Estimated value: Set to €150,942
    • Submission deadline: Moved 1 day EARLIER: now July 9, 2026, 00:00
    • Estimated value: Set to €3,652,800

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Market context

Avg. open tender · IT services
€26,210,062
5,366 open across Europe right now 99% below sector average
Buyer track record on Aperlena
34 notices tracked · 27 awarded
€2,344,687 in awarded contracts

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