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TED - Tenders Electronic Daily (Publications Office of the EU) verified 4 days ago Contract notice

Belgium - Supporting services for air transport - PRM (passengers with reduced mobility) services

Original België - Ondersteunende diensten voor luchtvervoer - Dienstverlening PRM (passengers with reduced mobility)

Open Belgium Prov. Vlaams-Brabant Supporting transport services

Buyer Brussels Airport Company nv

Key facts

Published
Procedure
Negotiated procedure
  1. Published

TED - Tenders Electronic Daily (Publications Office of the EU) does not publish a closing date for this notice. See the official notice

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Summary

Machine-generated summary

This procurement covers the supply of trained, operational PRM resources, including PRM agents, welcome agents and relevant supervisory roles. These profiles provide special assistance to passengers who need help travelling, such as elderly people and people with physical disabilities, including wheelchair users, as well as passengers with intellectual or psychological disabilities such as people with autism or dementia. The PRM service consists of safely and compliantly accompanying these passengers in a high-quality manner, with service level agreements towards end customers (airlines and passengers) and continuous improvement as key priorities. The contract includes several required options: a welcome function at the departure desk, dispatching at the departure desk and night dispatching.

Description

Het voorwerp van deze opdracht betreft het leveren van de opgeleide, uitvoerende PRM resources (PRM-agenten, verwelkomingsagenten en relevante aansturende functies). Deze profielen verlenen speciale assistentie aan passagiers die hulp nodig hebben om te reizen; zoals ouderen en personen met een lichamelijke beperking. Onder deze laatste vallen o.a. rolstoelgebruikers alsook passagiers met een verstandelijke- of psychologische beperking, zoals mensen met autisme of dementie. Deze PRM-dienstverlening omvat het veilig en conform begeleiden van deze PRM’s op een kwaliteitsvolle wijze waarbij SLA’s naar eindklanten (airlines & passagiers) en continue verbetering voorop staan. Deze opdracht bevat enkele vereiste opties: verwelkomingsfunctie vertrekbalie, dispatching vertrekbalie en nachtdispatching.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 4 days ago

What this market pays

The buyer has too few awards of its own in this sector, so this is the range of the last 18 awards for Supporting transport services in Belgium.

Median award
€703,750
Middle half of past awards
€252,917 to €1.5M

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it has no mark on the scale. The official documents may state one.

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Brussels Airport Company nv

Belgium

notices in the register
63
awards
3

This buyer has no award history in this sector yet. Usual winners, Supporting transport services - Belgium

Company Wins Total awarded Last win
TotalEnergies Charging Solutions Belgium SA 3 Jan 2026
EGIS VILLES & TRANSPORTS 1 €7.9M Jun 2026
Optimal Parking Control bv 1 €4.0M May 2026
Interparking 1 €2.7M Jun 2024
Gosselin Logistics 1 €2.0M Jan 2026

Based on 33 awards with a linked company profile over the last 2 years.

59 open tenders right now

Market context

TED - Tenders Electronic Daily (Publications Office of the EU) publishes no value for this notice, so it cannot be placed among the open notices of its sector. The official documents may state one.

open now in Supporting transport services
875
median open notice
€208,000

Who wins in this market

Many suppliers

Belgium · Supporting transport services

different companies won awards here
31
of the awards went to the three most frequent winners
15%
buyers awarded contracts here
28

Based on 33 awards with a named winner over the last 3 years. Counted by award, not by value, because lot and framework amounts are not comparable. Concentrated means the three most frequent winners took 65% or more of the awards; many suppliers, under 35% with at least ten different winners.

Competition

of the awards went to companies based in another country
16%

As the official award notices state them, over the last 3 years. Tenders per lot count open and restricted procedures only: in a negotiated procedure or a direct award a single tender is the procedure itself. The country is the one the notice gives for the winner.

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