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Aperlena

Procurement of contact centre services for II, IP

Original Aquisição de serviços de centro de contacto do II, IP

Open Contract notice No deadline published
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The Aperlena Verdict

Open race

No supplier dominates: 4 different companies have won the last 4 comparable contracts from this buyer over 5 years. This is a genuinely open race.

0%
Expected final price vs the published estimate

Based on 4 comparable awards by this buyer in this sector over 5 years. Every verdict is recorded before the outcome and graded against the award notice. How we score ourselves.

Summary

Machine-generated summary

The contracting authority II, IP (Instituto da Habitação e Reabilitação Urbana, IP) is procuring contact centre services. The contract covers the acquisition of a contact centre service to support the institute's communication with its users. The tender notice does not provide an additional description, so no further details on lots, quantities, duration or place of performance are available in the text supplied. Small businesses with experience in customer contact and call centre operations may review the notice's value, deadline and procedure fields shown alongside this summary for the practical details needed to decide whether to participate.

Official source

Source: BASE - Portal dos Contratos Públicos (IMPIC)

Always verify details on the official notice.

Last verified against BASE - Portal dos Contratos Públicos (IMPIC) 1 day ago

More from this buyer

Full buyer profile

49 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
HIJIFFY, S.A. 1 €125,000 Jul 2026
CRITICAL Software, S.A. 1 €74,298 Aug 2026
IDW - Consultoria em Serviços de Informação, Lda. 1 €65,240 Jul 2026
ACIN - iCloud Solutions, Lda 1 €1,500 Sep 2026

Based on 4 awards with a linked company profile over the last 5 years.

What this buyer has paid before

Based on 4 comparable contracts this buyer awarded in this sector over the last 4 years.

€49,305
Lower quartile
€69,769
Median award
€86,974
Upper quartile

This tender is estimated 48.6% above that median

Most recent awards

Award values as published by the official sources. Use them as a guide, not a rule: scope, lots and duration differ between contracts.

Similar tenders

Market context

Avg. open tender · IT services
€26,279,432
6,055 open across Europe right now 100% below sector average
Buyer track record on Aperlena
284 notices tracked · 17 awarded
€387,091 in awarded contracts

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