EEA/RES/26/006 - Provision of relocation services to the staff of the European Environment Agency

The European Environment Agency (EEA) is constantly recruiting new staff from various places within and/or outside Europe. Many of the newcomers will move to Denmark with their families. The EEA does not provide housing to its staff. Instead, the staff members choose themselves the type of accommodation, budget, and the area to live in. The purpose of this contract is to identify and select a relocation agency that can provide support and assistance to the future EEA staff members in settling and relocating smoothly to their new place of employment, Copenhagen and greater Copenhagen area. The services shall include the provision of a welcome information package, the assessment of accommodation/property needs together with the staff member, the actual property search and accompanied site visits, assistance with contractual matters (rental contract, utilities contracts (electricity, gas, water, heating)), as needed operational assistance in settling in and assistance with integration of family members (spouse/partner and children).The services shall also cover support in translation (for instance helping to read administrative letters or fill in forms), telephone support and, where necessary, accompanying the staff members to the relevant authorities or service providers. All the required services must be delivered at the EEA premises - Kongens Nytorv 6, 1050 Copenhagen K, Denmark - and around the “Greater Copenhagen” (Storkøbenhavn) area.