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Avon and Wiltshire Mental Health Partnership NHS Trust cerca fornitori per la gestione delle chiamate del NHS 111 Mental Health Crisis Response Service (111 Option 2), inclusi accesso, triage e gestione delle chiamate per adulti e minori di 18 anni in crisi di salute mentale, 24 ore su 24, 7 giorni su 7. AWP mantiene la valutazione clinica e le decisioni cliniche. Si tratta di un'indagine di mercato per valutare l'interesse e individuare le barriere; non sono indicati valore stimato né termine. I fornitori devono operare in un modello di gestione matriciale con i partner locali.

Descrizione

The development of a specialist all age mental health response via 111 is a key ambition of the NHS England Long Term Plan (2021-2024), and the recovery plan for urgent and emergency care priority for 2023/24. This required all calls for support during mental health crisis to be made via 111 by the end of March 2024 and is referred to as 111-2. Avon and Wiltshire Mental Health Partnership NHS Trust (AWP) currently deliver this service in partnership with a system partner. AWP will shortly be seeking a provider to deliver an integrated model for the NHS 111 Mental Health Crisis Response Service (111 Option 2) for individuals experiencing a mental health crisis across both adult (18 years and over) and children and young people (under 18 years) pathways. The appointed provider will be solely responsible for the delivery of the call handling element of the 111 Option 2 pathway, including access, triage and call management. AWP will retain responsibility for all clinical assessment activity and associated clinical decision-making and outcomes. The provider must be able to operate within a matrix management model, whereby all partners maintain responsibility for their own governance arrangements, professional standards and areas of specialist expertise, while working collaboratively at both strategic and operational leadership levels to deliver a seamless, integrated and high-quality service. The service forms part of the NHS England requirement that callers contacting NHS 111 and selecting the mental health option are connected directly to a dedicated mental health response service available 24 hours per day, 7 days per week. The service will work collaboratively with urgent and emergency care pathways, crisis services, community mental health teams, acute hospitals, ambulance services, primary care and voluntary sector partners. AWP are seeking to understand what interest there might be from providers and the barriers that may exist in providing these services. All documents or information provided as part of this engagement exercise are in draft form only. The Commissioner reserves the right to amend or change any of the content. Interested parties should note that a response to this Notice does not guarantee an automatic invitation to any subsequent formal process, which the Commissioner will consider in due course.

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Fonte ufficiale

Fonte: Find a Tender Service (UK Cabinet Office / Crown Commercial Service)

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1 gara aperta in questo momento

Mental Health Emergency Department (MH ED) 12 ott 2026 29 giorni rimasti

Questo committente non ha ancora aggiudicazioni registrate in questo settore. Aggiudicatari abituali, Sanità e assistenza sociale - Regno Unito

Impresa	Aggiudicazioni	Importo totale aggiudicato	Ultima aggiudicazione
CARE LINE HOMECARE LIMITED	22	€1,5M	ago 2026
SPRINGFIELD HOME CARE SERVICES LIMITED	11	745.776 €	ago 2026
18 Week Support Limited	5	728.858 €	set 2026
Medinet Clinical Services Ltd	4	€1,6M	lug 2026
People Asset Management Ltd	3	366.969 €	ago 2026

197.368 €

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Dati principali

Stazione appaltante: Avon and Wiltshire Mental Health Partnership NHS trust
Paese: Regno Unito
Pubblicata: 28 lug 2026
Importo stimato: 5.261.681 €
Procedura: Altra procedura; Scala UE (sopra soglia)
Lingua originale: en
Codici CPV: 85100000 Servizi sanitari

Prestazione del servizio 111-2

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