Procurement of the Single Platform for Individuals

Project: P176803 - Fourth Public Sector Modernization Project Reference: PSMP4-GO-RFP-2.1.11 Procurement method: Request for Proposals Financing: World Bank Specific Procurement Notice - Request for Proposals without Prequalification Request for Proposal Information Systems (Design, Supply and Installation) (Without Prequalification) Purchaser: The State Revenue Committee of the Republic of Armenia and the Office of the Prime Minister of the Republic of Armenia Project: Fourth Public Sector Modernization Project (PSMP4) Contract title: Procurement of the RA SRC Single Platform for Individuals Country: Republic of Armenia Loan No.: 9338-AM RFP No: PSMP4-GO-RFP-2.1.11 Issued on: December 17, 2025 1. The Republic of Armenia has received financing from the World Bank toward the cost of the Fourth Public Sector Modernization Project (PSMP4) and intends to apply part of the proceeds toward payments under the contract of the Procurement of the “RA SRC Single Platform for Individuals” Electronic Management System. 2. The Office of the Prime Minister of the Republic of Armenia now invites sealed Proposals from eligible Proposers for supply/development, installation, customization, testing and technical support the New Custom Software Solution (CSW): the “RA SRC Single Platform for Individuals” Electronic Management System. The development of the “RA SRC Single Platform for Individuals” Electronic Management System aims to establish a single integrated digital portal that consolidates all existing SRC applications and services for individual taxpayers. The upgraded platform will allow citizens to declare both taxable and non-taxable income, automatically generate pre-filled declarations where possible, and provide a comprehensive socio-economic profile for each taxpayer. The solution will be required to integrate with national registries, banks, and other government information systems through secure APIs, ensure multilingual (Armenian, Russian, English) and mobile-friendly access, and comply with international standards for data protection, cybersecurity, and system availability. In addition, the procurement will include an online cash register system initially tailored for taxi services, which shall be scalable and easily extendable to other self-employed sectors, enabling simplified compliance and reporting for small-scale entrepreneurs. 3. The procurement process will be conducted through international competitive procurement using Request for Proposals (RFP) as specified in the World Bank’s “Procurement Regulations for IPF Borrowers” dated November 2020 (“Procurement Regulations”), and is open to all eligible Proposers as defined in the Procurement Regulations. 4. Proposals will be evaluated in accordance with the evaluation process set out in the bidding documents. The following weightings shall apply for Rated Criteria: Proposal technical factors: 40% and for Proposal cost: 60 %. 5. Interested eligible Proposers may obtain further information from the Office of the Prime-Minister of RA and inspect the request for proposals document during office hours 09.00 to 18.00 of Yerevan time at the address given below. 6. The request for proposals document (the hard and/or the soft version) in English may be obtained by interested eligible Proposers upon the submission of a written application to the address below. In addition to the hard copies the document will be sent by e-mail upon request. The document may be downloaded (on a free of charge basis) also from www.gnumner.am website (https://gnumner.minfin.am/hy/page/bac_mrcuyti_haytararutyun_ev_hraver/). Moreover, the Office of the Prime Minister of RA shall not be liable for the fault or incomplete downloading from the website, or further in case of missing the Addenda to the request for proposals document. In any case, if there is a discrepancy between a hard copy and electronic one, the hard copy will prevail. 7. Proposals must be delivered to the address below on or before January 29, 2026, by 15:00 (local time) . Electronic procurement will not be permitted. Late Proposals will be rejected. The outer Proposal envelopes marked “ORIGINAL PROPOSAL”, and the inner envelopes marked “TECHNICAL PART” will be publicly opened in the presence of the Proposers’ designated representatives and anyone who chooses to attend, at the address below on January 29, 2026, by 15:00 (local time) . All envelopes marked “FINANCIAL PART” shall remain unopened and will be held in safe custody of the Purchaser until the second public Proposals opening. 8. All Proposals must be accompanied by a “Proposal Security” . The amount of Proposal Security required is EURO 10,000 or an equivalent amount in freely convertible currency or an equivalent amount in AMD. 9. Attention is drawn to the Procurement Regulations requiring the Borrower to disclose information on the successful Proposer’s beneficial ownership, as part of the Contract Award Notice, using the Beneficial Ownership Disclosure Form as