Summary
Machine-generated summaryThis procurement covers the provision of call centre services to operate the Citizen Card helpline (Linha Cartao de Cidadao). The services consist of handling incoming calls from citizens seeking information and support related to the Citizen Card, the Portuguese national identity document. The selected provider will be responsible for staffing and operating the telephone support line in line with the contracting authority's requirements.
Official source
Source: BASE - Portal dos Contratos Públicos (IMPIC)
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Last verified against BASE - Portal dos Contratos Públicos (IMPIC) 2 days ago
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This buyer has no award history in this sector yet. Usual winners, Business services - Portugal
| Company | Wins | Total awarded | Last win |
|---|---|---|---|
| Protecção Total - Segurança Privada, S.A. | 27 | €6.1M | Sep 2026 |
| Plurisoluções Consultoria Lda. | 18 | €256,322 | Sep 2026 |
| Konica Minolta Business Solutions Portugal, Unipessoal, Lda. | 17 | €5.3M | Sep 2026 |
| Sérvulo & Associados - Sociedade de Advogados, RL | 15 | €510,154 | Aug 2026 |
| PRESTIBEL - EMPRESA DE SEGURANÇA, S.A. | 14 | €18.1M | Sep 2026 |
Based on 3908 awards with a linked company profile over the last 2 years.
Similar tenders
1
day left
€29,563
est. value
Market context
- Avg. open tender · Business services
- €23,607,051
- Buyer track record on Aperlena
- 162 notices tracked · 17 awarded
- €855,495 in awarded contracts
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