PRC-4/2017 Acquisition of Helpdesk Services under an Outsourcing Arrangement at the Guimarães Site

This tender, referenced PRC-4/2017, covers the acquisition of helpdesk services provided under an outsourcing arrangement at the Guimarães site. The contracting authority intends to engage an external provider to deliver first-line user support and helpdesk activities at that location, with services performed on site rather than remotely as part of an outsourced model. The notice concerns service provision of a general IT or user-support nature at the Guimarães facility, and the title identifies outsourcing as the chosen operating regime for these helpdesk services. The procurement relates exclusively to the Guimarães site mentioned in the title.

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Who usually wins this buyer's contracts in this sector

Based on 2 awards with a linked company profile over the last 5 years.

Market context

Avg. open tender · IT services

€26,150,827

5,362 open across Europe right now 100% below sector average

Buyer track record on Aperlena

2,015 notices tracked · 780 awarded

€44,797,262 in awarded contracts