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Austria - IT services: consulting, software development, internet and support - Framework agreement for the operation and support of the MAS4 network control system

Original Österreich - IT-Dienste: Beratung, Software-Entwicklung, Internet und Hilfestellung - Rahmenvertrag über den Betrieb und Support des Netzleitsystems MAS4

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Summary

Machine-generated summary

This Austrian tender seeks a framework agreement for the operation and support of the MAS4 network control system. The contract covers 2nd-level support including on-demand 24/7 standby, ticket monitoring, fault analysis and troubleshooting, including further development and patching of MAS4 modules, application, OS and security updates, information on security-relevant vulnerabilities, hardware maintenance of remote-control components, and complete documentation according to ISO 27001 and NIS/NIS2.

Description

2nd-Level-Support inklusive bedarfsabhängiger 24/7-Bereitschaft, Ticket-Monitoring, Störungsanalyse und Fehlerbehebung (inkl. Weiterentwicklung/Patching der MAS4-Module), Durchführung von Applikations-, OS- und Security-Updates, Information über sicherheitsrelevante Schwachstellen, Hardwarewartung der Fernwirkkomponenten sowie vollständige Dokumentation gemäß ISO 27001 und NIS/NIS2.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

79 open tenders right now

This buyer has no award history in this sector yet. Usual winners, IT services - Austria

Company Wins Total awarded Last win
Tietoevry Austria GmbH, Zentrale 14 €1.4M Sep 2026
Atos Technologies Austria GmbH, SALES 13 €1.2M Sep 2026
A1 Telekom Austria AG 12 €9.1M Sep 2026
Atos Technologies Austria GmbH 8 €3.8M Mar 2026
Oracle Austria GmbH 8 €2.1M Sep 2026

Based on 423 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · IT services
€26,164,315
5,381 open across Europe right now
Buyer track record on Aperlena
129 notices tracked · 45 awarded
€99,148,719 in awarded contracts

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