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Österreich - Bereitstellung von Software - ASFINAG Contact Center (CAT2025)

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Description

Für die Kommunikation mit ihren internen und externen Kund:innen betreibt die ASFINAG eine Contact Center mit mehreren Hotlines auf einer älteren Bestandslösung. Dieses soll zukünftig auf einer modernen Cloud Contact Center Lösung laufen, welche über die gegenständliche Ausschreibung beschafft werden soll.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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Market context

Avg. open tender · IT services
€26,236,963
5,300 open across Europe right now
Buyer track record on Aperlena
192 notices tracked · 174 awarded
€24,820,205 in awarded contracts

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