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Netherlands - System and support services - Market consultation CRM

Original Nederland - Systeem- en ondersteuningsdiensten - Market consultation CRM

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Summary

Machine-generated summary

TenneT is holding a market consultation regarding OneCRM NL, its consolidated Microsoft Dynamics 365 platform for relationship and stakeholder management in the Netherlands. The platform serves multiple business units, including CMN, SOM, REM, SOP, PPN, LON and PCN, within a single governed environment with standardized governance, data models and Application Lifecycle Management practices. The buyer is TenneT and the place of performance is the Netherlands.

Description

OneCRM NL is TenneT’s consolidated Microsoft Dynamics 365 platform for relationship and stake holder management in the Netherlands. The platform supports multiple business units, including CMN (Customer and Markets), SOM (Strategisch Omgevingsmanagement), REM (Real Estate Manage ment), SOP, PPN, LON and PCN, all operating within a single, integrated and governed Dynamics 365 environment. The solution serves as a shared platform for storing, maintaining and managing customer and stake holder information. It supports business unit- specific processes through configuration and role based access enabling both standardization and flexibility. OneCRM NL enables a centralized and con sistent view of stakeholders, interactions and related data, while allowing tailored usage aligned with the needs of individual departments. The platform is operated as part of the Microsoft Power Platform and follows standardized govern ance, data models and Application Lifecycle Management (ALM) practices. This ensures data qual ity, scalability and controlled extensibility across all participating business units.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

More from this buyer

Full buyer profile

18 open tenders right now

Who usually wins this buyer's contracts in this sector

Company Wins Total awarded Last win
Sopra Steria Nederland B.V. 4 €61.7M Jan 2026
VORtech B.V. 1 €12.0M Jan 2026
FLORIJN App & Web Solutions B.V. 1 €7.8M Jan 2026
Powertech Labs Inc 1 n/a Aug 2025

Based on 7 awards with a linked company profile over the last 5 years.

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Market context

Avg. open tender · IT services
€26,164,315
5,381 open across Europe right now
Buyer track record on Aperlena
66 notices tracked · 27 awarded
€217,242,629 in awarded contracts

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