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Netherlands - Software-related services - Renewal of online and offline ticketing and box office system, Kunstmuseum Den Haag

Original Nederland - Diensten in verband met software - Vernieuwing online- en offline ticketing- en kassasysteem Kunstmuseum Den Haag

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Summary

Machine-generated summary

Stichting Kunstmuseum Den Haag, covering the brands and locations Kunstmuseum Den Haag, Fotomuseum Den Haag and KM21, is renewing its online and offline ticketing and box office system. The contract covers supply and implementation of a SaaS ticketing and box office system, plus its management, end-user support and further development, including cash registers, scanners and peripherals supplied on a rental basis. The shop or POS solution falls outside the contract, but an open, standardised interface for it is required. The three locations served about 477,000 visitors in 2025, of whom about 135,000 bought tickets online.

Description

Stichting Kunstmuseum Den Haag (Kunstmuseum Den Haag, Fotomuseum Den Haag en KM21) vernieuwt haar online- en offline ticketing- en kassasysteem. De opdracht omvat levering, implementatie, beheer, support en doorontwikkeling van een SaaS ticketing- en kassasysteem, inclusief hardware (kassa's, scanners, randapparatuur) op huurbasis. De winkel-/POS-oplossing valt buiten de opdracht; een open, gestandaardiseerde koppeling daarvoor is wel vereist. Europese niet-openbare procedure: maximaal vijf gegadigden worden uitgenodigd tot inschrijving. Drie locaties/merken: Kunstmuseum Den Haag, Fotomuseum Den Haag en KM21. Ter indicatie: circa 477.000 bezoekers in 2025, waarvan circa 135.000 online verkochte tickets. Stichting Kunstmuseum Den Haag (merken/locaties Kunstmuseum Den Haag, Fotomuseum Den Haag en KM21) besteedt de vernieuwing van haar online- en offline ticketing- en kassasysteem aan. De opdracht omvat de levering en implementatie van een SaaS ticketing- en kassasysteem, het beheer, de support aan eindgebruikers en de doorontwikkeling daarvan. Drie locaties/merken: Kunstmuseum Den Haag, Fotomuseum Den Haag en KM21. Ter indicatie: circa 477.000 bezoekers in 2025, waarvan circa 135.000 online verkochte tickets. Levering omvat SaaS-ticketing en kassasysteem, beheer, support en doorontwikkeling, plus kassa's, scanners en randapparatuur op huurbasis.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 15 hours ago

More from this buyer

Full buyer profile

This buyer has no award history in this sector yet. Usual winners, IT services - Netherlands

Company Wins Total awarded Last win
Afas Software B.V. 10 €9.1M Jul 2026
KPN B.V. 8 €102.7M Aug 2026
Visma Circle B.V. 8 €4.3M Aug 2026
Bechtle B.V. 8 n/a Aug 2026
Protinus IT B.V. 8 n/a Jun 2026

Based on 472 awards with a linked company profile over the last 2 years.

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Market context

Avg. open tender · IT services
€26,048,488
5,392 open across Europe right now
Buyer track record on Aperlena
2 notices tracked · 1 awarded

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