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Malta - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment - WSC/T/016/2025 - SERVICES - TENDER FOR THE DEVELOPMENT, PROVISION AND IMPEMENTATION OF A CRM SOFTWARE FOR WATER SERVICES CORPORATION

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Description

The subject of this tender is the provision of external software implementation services to develop new Customer Care Management (CRM) system which accommodates Water Services Corporation’s requirements and install, maintain and update the software system including training and supporting the Water Services Corporation’s customer care team when meeting technical issues

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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    • Estimated value: Set to €1,500,000
    • Estimated value: Set to €1,500,000

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Market context

Avg. open tender · Repair & maintenance services
€8,797,607
5,771 open across Europe right now 83% below sector average
Buyer track record on Aperlena
74 notices tracked · 26 awarded
€70,402,787 in awarded contracts

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