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Lithuania - Software-related services - Services for equipping, ensuring, servicing and expanding computerised workstations of employees of the Customer Service and Service Management Division

Original Lietuva - Su programine įranga susijusios paslaugos - Klientų aptarnavimo ir paslaugų valdymo skyriaus darbuotojų kompiuterizuotų darbo vietų techninio įrengimo, užtikrinimo, aptarnavimo ir išplėtimo paslaugos

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  1. Published
  2. Awarded pending

Summary

Machine-generated summary

The Employment Service under the Ministry of Social Security and Labour of Lithuania bought rental services for 20 Type I named consultant workstation licences of a Genesys or equivalent contact centre system and 5 Type II named consultant workstation licences with additional configuration work, calls to Lithuanian fixed and mobile networks, and SMS messages to Lithuanian and foreign operators. The contract was awarded to UAB 'Baltnetos komunikacijos' for EUR 164,898. The awarded price is 3% below the estimated value of EUR 170,000.

Description

Perkamos 20 (dvidešimt) I tipo Genesys arba lygiavertės kontaktų centro sistemos vardinės konsultantų darbo vietų licencijų nuomos paslaugos ir 5 (penkios) II tipo Genesys arba lygiavertės kontaktų centro sistemos vardinės konsultantų darbo vietų licencijų nuomos paslaugos su papildomais konfigūravimo darbais, skambučiais į Lietuvos fiksuotus ir mobilius tinklus, SMS žinutėmis į Lietuvos ir užsienio operatorius.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

Always verify details on the official notice.

Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 2 weeks ago

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Market context

Avg. open tender · IT services
€26,096,460
5,390 open across Europe right now 99% below sector average
Buyer track record on Aperlena
53 notices tracked · 29 awarded
€21,497,447 in awarded contracts

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