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Ireland - IT services: consulting, software development, Internet and support - Request for Tenders for the establishment of a Single Member Framework Agreement for the Provision of ICT Managed Services 2026-30 [609]

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Description

The CRU intends to appoint a single Managed Service Provider (MSP) through this Services Framework Agreement to deliver comprehensive ICT Managed Services. This will encompass the ICT Service Desk, Managed Security Operations Centre (SOC) as a Service, the provision of optional dedicated support resources, and ad-hoc professional service resources to assist with a range of ICT projects and some operational activities. The appointed Service Provider will be responsible for delivering all necessary technical support and expertise to manage the CRU’s ICT needs, covering infrastructure, cloud services, both physical and virtual systems, as well as applications and services across Levels 1, 2, and 3. The framework agreement will initially run for two years, with the possibility of two further 12-month extensions, up to a total maximum duration of four years. The ICT Managed Services and SOC Services provided under this Services Framework Agreement will be needed continuously for the entire duration of the contract. Optional dedicated resources and ad-hoc project work will be engaged as required, with such assignments awarded through agreed Statements of Work (SoWs) at the sole discretion of the CRU.

Official source

Source: TED - Tenders Electronic Daily (Publications Office of the EU)

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Last verified against TED - Tenders Electronic Daily (Publications Office of the EU) 1 month ago

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    • Estimated value: Set to €3,000,000
    • Award date: Awarded on March 31, 2026
    • Estimated value: Set to €3,000,000

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Market context

Avg. open tender · IT services
€26,233,218
6,044 open across Europe right now 89% below sector average
Buyer track record on Aperlena
122 notices tracked · 94 awarded
€61,271,898 in awarded contracts

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